Andrew Tongue: if I knew then what I know now ... Features When the pressure is on to drive tough reform and it looks like the wheels are about to fall off, hold your nerve and "beware… Read more
How a banker delivered happy customers to the NSW govt Friday August 22, 2014 By Jason Whittaker Features The banker tasked with shaking up customer service couldn't have predicted the success. The Mandarin talks to Service NSW commissioner Michael Pratt. Read more
Dame Jenny Shipley: if I knew then what I know now ... Thursday August 21, 2014 By Dame Jenny Shipley Features New Zealand's first female prime minister was a reformer, but she learned the hard way how difficult that can be. She has some advice for… Read more
Fuel excise needed to grow nation, says Infrastructure sec Monday August 18, 2014 By Harley Dennett Jurisdiction Hiking fuel excise is essential for building the infrastructure needs ahead, the Commonwealth's senior infrastructure bureaucrat told a conference this month. Read more
Gary Banks: reshaping government, the way forward Tuesday August 5, 2014 By Gary Banks Features So where to now? In framing this week's ANZSOG conference, the school's dean and former Productivity Commission chair outlines the challenges for the public service. Read more
Bye ANZSIG, hello IGPA: Canberra Uni's new policy institute born Thursday July 31, 2014 By Stephen Easton Jurisdiction The University of Canberra's ANZSOG Institute for Governance will cease operating under that name today, joining forces in January with the National Centre for Social… Read more
Banks: Australian public sector at pivot point Thursday July 31, 2014 By The Mandarin Features With spending and regulation decreasing, ANZSOG’s Gary Banks argues the implications are significant. He says the public sector is at a pivot point. Read more
Cloud software frees caseworkers to go mobile Thursday July 24, 2014 By Stephen Easton Jurisdiction Community service caseworkers in NSW at should find working remotely much easier in future and they’ll always get the latest version of their email software,… Read more
Dr Ken Henry Friday July 18, 2014 By The Mandarin Jurisdiction Dr Ken Henry sits on The Mandarin's editorial advisory board. Read more
