Better Public Services with NZ's results approach Features Governments around the developed world have struggled in recent years to make significant progress on wicked social problems like reducing long-term welfare dependence and supporting
Contracting for outcomes: simple KPIs not enough for complex problems June 3, 2016 By David Donaldson Features Three decades after outcomes-based contracting was introduced into US employment services, the jury’s still out on whether its use in human services really improves people’s lives.
Building better government services the design-centric way May 29, 2016 By The Mandarin “There’s a shift under way in large organisations, one that puts design much closer to the centre of the enterprise. But the shift isn’t about
How is Australia tracking with the digital transformation agenda? May 25, 2016 By Richenda Vermeulen Features Billed as Australia’s first public sector digital transformation conference, Transform 16 last week brought together leaders in the digital space from the United States, United
A treaty isn't enough, NZ’s indigenous reconciliation efforts shows May 12, 2016 By Malcolm Mulholland Features The relationship between Māori and the British Crown (which delegated its authority to the New Zealand government) has historically been filled with broken promises. Māori
How policymaking is using — and misusing — the brain April 28, 2016 By Dr Nathan Hughes Features As the field of neuroscience continues to advance, politicians and policymakers are taking notice. Proponents are arguing for its application to a wide range of
Can everyone win blowing the whistle? World-leading research April 28, 2016 By Stephen Easton Jurisdiction All Australian and New Zealand public sector organisations are being asked to participate in the second round of a massive collaborative research project that should
Can shared value help solve our wicked problems? April 11, 2016 By Tom Burton Features When Carnival’s cruise ships arrive in the remote eastern Papua New Guinea port of Alotau they dock at a destination developed as part of a
Bill English's lessons of impact-led reform and institutional change February 19, 2016 By Miguel Carrasco Features Better public services and reduced spending. This is an outcome that policymakers the world over pledge to deliver, but the record of many governments suggest
Event: Mark Moore on how to measure public value February 16, 2016 By The Mandarin Jurisdiction The Harvard academic who authored the seminal management text, Creating Public Value: Strategic Management in Government, will hold talks for public sector leaders in Adelaide and
Government pushes boundaries beyond the walls of its websites February 10, 2016 By John O’Neill Communications & Technology The move by the federal government to use Drupal Open Source software to publish websites is being followed up with plans to distribute government content
Food standards body avoids threat of regulatory capture February 5, 2016 By Stephen Easton Jurisdiction The federal government has decided not to proceed with changes to the legislation behind Food Standards Australia New Zealand that would have left it open
Events in February: UK cabinet lessons, WA policy talk, women and leadership January 29, 2016 By The Mandarin Jurisdiction There’s never much on in January but February offers a range of interesting events for people with an interest in the public sector. Lesson from
Charlie Shandil: Frank, fearless ... and replaceable January 5, 2016 By Charlie Shandil Features The past month has witnessed a fundamental shift in the top structure of the Australian public service with the loss of some of the most
