Government agencies have a great opportunity — and a mandate — to combine data-centric design with the power of analytics to provide better services to citizens, increase efficiency and reduce costs. Read More
Public agencies are recognising that one skilled-up employee can't carry the digital transformation burden alone. But overreliance on improved websites is missing all the ways citizens interact with government, cautions ntegrity's Richenda Vermeulen. Read More
This week Western Australia became the latest state to pass laws recognising Aboriginal cultures and claims, but there is still a long way to go. What can Australia learn from New Zealand's reconciliation process? Read More
As interest among global policymakers in neuroscience increases, one leading researcher warns Australian agencies that careful consideration must be given to its value — both rhetorical and actual. Read More
A world-leading collaborative research project is back, bigger than ever, to shed light on how to manage whistleblowers so everyone wins. The call has gone out to all Australian agencies to take part. Read More
FEATURE: Government can gain huge advantage from working with the shared value movement. Co-design can benefit everyone, but first the public service must confront its distrust of dealing with others. Read More
INTERVIEW: New Zealand's recent story has been steady economic growth and evolving social services -- much of it linked to a government transformation program that relies on data, analytics and putting customers first. Read More
The Harvard academic who authored the seminal management text, Creating Public Value: Strategic Management in Government, will hold talks for public sector leaders in Adelaide and Melbourne next week. Read More
When technologists and technocrats meet at the coalface of service delivery a shift in thinking can occur. Reversing the convention, now government is going to the people. Read More
Food Standards Australia New Zealand could have suffered regulatory capture but the government backed down on changing the way its board is composed. Read More
There's never much on in January but February offers a range of interesting events for people with an interest in the public sector including guests from the UK and CEDA's new women in leadership series. Read More
While politicians get "captain's picks" in selecting departmental heads, is the role of the Australian public service to provide impartial advice being undermined? The lack of safeguards is an ongoing concern. Read More
Complaints about aged care services will now be entirely handled and investigated by an independent commission, as recommended by the Productivity Commission in its far-reaching 2011 reform blueprint. Read More
Chris Eccles sparked a worthwhile discussion on "frank and fearless" advice from departments, but what of agencies where public trust is founded on independence? Simple tweaks could help, writes ANZSOG's Chris Aulich. Read More
A team of 30 officials from Canberra are locked in all-night meetings in Paris to reach global agreement on climate change action. Foreign Minister Julie Bishop is leading delegates from multiple federal departments. Read More
