In early 2020 BCG and Salesforce collaborated to develop the Trust Imperative report. This report established a strong relationshi...
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Our world has become digital, and though the public sector has sometimes been slow to embrace digital opportunities, COVID-19 has ...
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As part of the overarching Digital Business Plan, the Australian government has announced that the Commonwealth will mandate e-inv...
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It was a day to discover, learn about and master the art of meaningful communication strategies. Great communication won’t m...
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Government has a profound impact, positive and negative, on the operations and activity of all organisations. While no one can ant...
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When we look at single view or Customer 360, it’s much more dynamic, agile through a federated or virtualized view. It’s a hard fa...
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Firm action is needed now to remove unnecessary regulatory burdens on business and incentivise US investors to choose Australia as...
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Governments around the world recognise the importance of improving citizen conversations and are investing in ways to make them sm...
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The events of the last year have seen a whole host of people access government services digitally who had never before, meaning Au...
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This eBook is for Australian local council leaders and IT decision-makers seeking to: Ease budget pressures Become more agile ...
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Public sector departments and organisations are more reliant on video and voice communications than ever before. And when it co...
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The ability to maintain business continuity is dependent on digital document processes – 72% of businesses see digital workf...
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Government websites have had almost a billion visits since the onset of the pandemic as Australians sought reliable information an...
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The characteristic of a partnership is that both parties work collaboratively: jointly investing, bearing the risks and reaping th...
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In terms of their management, consultants and lawyers are akin to apples and oranges. Engaging legal and consulting firms is n...
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Both state and local government agencies share many of the same data management challenges as their commercial and educational pee...
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We’ve all experienced monumental changes to the way we live and the way we work. We’ve had to trust in each other, and...
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Companies of all sizes are embracing a more effective, paperless way of working. From sales agreements and invoicing, to event reg...
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As governments across Australia and New Zealand move more services online, the threat of cyber attack accelerates. Due to the rapi...
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The digital imperative for the public sector has been made acute by the unprecedented speed, scale and flexibility challenges ...
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In 2020, the impossible happened over and over. Faced with seemingly insurmountable challenges, companies succeeded by employing t...
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Personality differences across public and private sector leadership As leaders play such a significant role in driving the culture...
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Simply put, printing, signing and scanning critical business documents is inefficient. In recent years, enterprises have incre...
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Spending by the federal government, announced in this week’s Budget, is at record levels. For vendors, suppliers, advisors and con...
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New systems based on the second generation cloud have been built to deal with governments’ response to the global pandemic have be...
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Featuring Victor Dominello, Minister for Customer Service, NSW Government The pandemic has thrown unimaginable challenges to gover...
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Addressing security configurations amid a state of constant change. Most organisations are in the process of taking the leap into ...
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How can your organisation take the leap into cloud technology? This eBook from Oracle explores trends and issues shaping governmen...
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There’s been so much change in the way public sector communications professionals do their work in recent years. It’s been a total...
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Recent events have dramatically accelerated digital transformation programs. As a result, the need to equip the workforce with new...
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It’s probably time to have another look at government procurement. Most departments are set on tendering. It makes sense. But is i...
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The bar for customer experience is rising every day. While the digital divide widens, there’s little patience for getting it wrong...
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The latest governance solution powered by machine learning. Data quality is everything when it comes to making sound decisions on ...
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The bar for customer experience is rising every day. While the digital divide widens, there’s little patience for getting it wrong...
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Software intelligence for simple, clear and fast public services in line with the Federal Government’s 2025 Vision. Digital transf...
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Every penny spent on administration is one that can’t be spent on patient care. If there ever was a time for meaningful discussion...
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Much of our strategy, management and problem solving is based on exhaustive analysis. The problem is that planning for the future ...
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The COVID-19 pandemic is a crisis unlike anything we have experienced before. Our professional and personal lives are very differe...
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Digital technology that helps businesses maintain continuity in times of extreme disruption.  In recent years, almost every busine...
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Ensuring a diverse workforce is a big challenge across many businesses across the public and private sectors. It makes good busine...
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If your agency uses Content Manager for Information Management, there’s some decisions you can’t afford to get wrong. Deciding on ...
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Adoption of supporting technology for digital transformation is gaining momentum within Australian government agencies but use of ...
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Whether you’re in the public or private sector, disagreement is a healthy part of any program. But what do you do when it starts t...
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Is there a silver bullet to effective negotiation? Is there a way to win every time? Well, no. In many negotiations, the essence o...
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The world is changing, fast – and it’s project managers across all industries and walks of life who are in a constant conver...
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How do your capabilities compare with industry standards? We’re so much more dynamic with our hiring practices now. Contractors, c...
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People are demanding greater transparency, accountability and participation in decision making. But after years of legislation and...
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Digital transformation opportunity for Australia’s local councils Arguably, local councils have the most impact on people’s lives....
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Since Scott Morrison recently shared his goal of “congestion busting in bureaucracy”, managing risk has been front of mind for pub...
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Government HR needs are changing Stay ahead of the game. As your recruitment needs change, Revelian changes with you. That’s...
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In many respects, Australia is a digital transformation pioneer. Having already reached important milestones in technological deve...
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Data volume only continues to increase, but this avalanche of information offers agencies an opportunity to harness their growing ...
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Governments are looking to align the technology, processes, and policies needed to leverage data, and use it as a strategic asset ...
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Is your department or agency investing enough in digital workplace innovation? For too long innovation in Australian business has ...
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Government must continue to reinvent itself if it is to remain relevant at a time of changing community needs. Citizens are increa...
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For small businesses, giving a personal touch and creating a joyful experience is a little simpler when you know your customers by...
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Download this eBook to: identify practical ways to raise difficult conversations manage a difficult conversation document employe...
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Data analytics are not the sole remit of the IT department, nor should it be a be a back-room function that simply ticks a box. Us...
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