Intermedium

Intermedium specialises in Australian government ICT markets at the state and federal level. Its online products provide information about government use of ICT to improve business engagement with agencies.

Siri, Cortana and the ATO's Alex: the rise of the service avatar

By The Mandarin

Engagement

Like the technology giants, Australian government agencies are embracing increasingly intelligent virtual assistants. Cognitive service solutions are delivering for citizens.

Digital government report card: which states are leading?

By The Mandarin

Features

NSW has led the way in a customer-led digital revolution inside government agencies. But other states are now snapping at their heels, competing and learning…