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What makes a high performance agency in a complex world?

The very understanding of what a high performance staff and culture looks like is changing dramatically says Kathy Hilyard, KPMG’s public sector partner. The speed, volatility, complexity and ambiguity of the modern world is challenging all professions, meaning “even the nature of trying to define high performance is changing.” Read More

Embracing citizen engagement: Han Gerrits

It is one of the paradoxes of modern political life. At a time where we are more connected than ever before, western style democracies around the globe are reporting widespread disconnect between citizens and their government. Read More