Chris Jordan | People | The Mandarin

Challenging tradition and throwing out the checklists has prepared the ATO for COVID-19, according to Chris Jordan

By Shannon Jenkins

Federal

Reinventing the Australian Taxation Office by abandoning traditional, overly bureaucratic processes has enabled it to efficiently deliver crucial support measures to the public during COVID-19,…

Charges against former ATO staffer Richard Boyle dropped from 66 to 24

By Shannon Jenkins

Federal

The CDPP has reduced the number of charges from 66 down to 24, and will proceed with the remaining 24 charges. Boyle continues to face…

Kennedy takes blame for $60b JobKeeper error

By Shannon Jenkins

Economy & Industry

The $60 billion JobKeeper overestimation was the result of errors in enrolment forms aligning with early estimates of the program’s take-up and cost, according to…

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The good, the bad, and the ugly ways of explaining oneself in a Senate estimates committee; Wong on song

By Verona Burgess

Career Advice

THE OBSERVER: There comes a point when every democratic government bureaucracy needs to remember why it is there, why it has outlived successive political leaders,…

ATO’s Jacqui Curtis named as first head of profession for the APS

By David Donaldson and Stephen Easton

Federal

The Australian Tax Office's Chief Operating Officer Jacqui Curtis has been appointed the first head of profession in the Australian Public Service.

Tax commissioner Chris Jordan sticks to his guns, senators say he abused parliamentary privilege in estimates

By Stephen Easton

Communications & Technology

Tax commissioner Chris Jordan is sticking to his guns after being accused of abusing parliamentary privilege in Senate estimates by using the high-profile hearings to…

ATO responds to press freedom campaign

By Shannon Jenkins

Federal

The ATO has released a statement letting everyone know it “strongly disagrees” with the allegation that it can take money directly out of people’s accounts…

What happens on Yammer, stays on Yammer

By Stephen Easton

Federal

In case anyone was wondering, comments from most public servants on the workplace social networking app Yammer will typically be exempt from release under the…

'Low numbers': Tax Office responds to critical small business report

By David Donaldson

Federal

Debt recovery actions against small businesses with disputed debts are rare and only occur under "exceptional circumstances", the Australian Tax Office has said in a…

ATO too aggressive on small business debt, says Kate Carnell

By David Donaldson

Federal

The Australian Taxation Office is destroying some small businesses with its approach to debt repayments, argues Small Business Ombudsman Kate Carnell.

Which agencies got a break from Senate estimates hearings?

By Stephen Easton

Federal

Labor is crying foul over their missed opportunities to quiz public servants after Senate estimates was cut short by the beginning of the election campaign…

Tax commissioner: ATO 'not the strong arm of an oppressive state'

By The Mandarin

Economy & Industry

Tax commissioner Chris Jordan has welcomed the Inspector-General of Taxation’s finding that the Australian Taxation Office did not embark on a “cash grab” using unfair…

Four Corners fallout: ATO under review from both sides of parliament, unions defend staff

By Stephen Easton

News

Both the government and opposition have promised to subject the Australian Taxation Office to independent scrutiny once again following this week’s episode of Four Corners, while…

Chris Jordan on why the ATO is 'designing for the majority'

By The Mandarin

Case studies

Should regulatory agencies design their operations for the 95% who are willing to do the right thing, or the 5% who don't?…

Tax commissioner Chris Jordan opens up at Estimates

By The Mandarin

News

First with its web services going down and now the dramatic conclusion of a major fraud investigation, the Australian Taxation Office has found itself in…