Should the APS favour system stewardship over outsourcing? News The Australian Public Service must embrace the idea of strategic commissioning, according to Professor of Public Management, Janine O’Flynn. In a new academic paper, O’Flynn
Carillion: lessons in major contractor’s predictable collapse January 18, 2018 By David Donaldson Case studies One of the United Kingdom’s largest public contractors has collapsed, leaving the government to work out how to ensure a wide range of services continue.
Aggressive outsourcing undermining service quality and trust April 10, 2017 By David Donaldson Features Using outsourcing to aggressively drive down costs to government is undermining service quality and trust, threatening the commercial and political sustainability of markets for such
Contracts and convicts: how perverse incentives created the death fleet January 16, 2017 By David Donaldson Editors' Picks It might sound strange, but the tragic voyage of the second fleet, which killed 40% of the convicts on board, holds a lesson for contemporary
Passport outsourcing: multiple providers a good start March 29, 2016 By David Donaldson Features The Department of Foreign Affairs and Trade’s decision to look at contracting out passport lodgement services to multiple providers is a good starting point for improving
Gary Sturgess: contestability with uninterrupted service April 20, 2015 By Gary Sturgess Features Contestability assumes that, wherever possible, the ultimate intervention should consist of the right to manage the service being exposed to competition. If this threat is
