In hindsight, Department of Social Services secretary Kathryn Campbell believes Centrelink’s robodebt letters would not have stirred so much public anger if there was more…

The Commonwealth Ombudsman Michael Manthorpe has agreed to investigate Centrelink's debt recovery program for a second time.

Nearly half the Australian Public Service get new bosses this month as Prime Minister and Cabinet secretary Martin Parkinson puts his stamp on the Secretaries…

Who will replace Dennis Richardson as secretary of the Department of Defence? There's a lot of contenders being discussed and some earlier aspirants dropped out…

The Commonwealth Ombudsman reports Centrelink's automated debt recovery drive is an example of digital transformation that failed to maintain good public administration, procedural fairness under…

Women are unfairly judged for their confidence and ambition — but that shouldn't discourage them from climbing the ladder. Some of Canberra's most powerful female…

When DHS and Centrelink was hit with a series of critical reports about its customer handling, the department went to work on improvements. The Commonwealth…

The Department of Human Services is expected to please everyone. Secretary Kathryn Campbell opened up this week on the consolidated department's four-year service delivery reform…