The topic of empathy training has been in the news for some weeks now, mostly with respect to politicians and how they treat staff, the

Another day, another royal commission. For every major problem facing Australia it seems someone, somewhere, will call for a royal commission. The Australian government is

If a leader makes a big mistake – disastrous even – and subsequently gets further promoted, what impact can that have on the wider organisation?

When a government minister is under a cloud — for whatever reason — a different focus is placed on the portfolio department/s the minister holds.

You have a new minister and the minister wants to meet. Sounds daunting. Intimidating even. It doesn’t have to be. Meetings between departmental bosses and

Exactly what is the public interest and what is in the public interest? Easy questions to ask, but not so easy to answer. So, we

Joining the ranks of the Senior Executive Service in the APS (or comparable levels in state and territory public services) is an ambition of many

Malcolm Turnbull has bemoaned it. Our own Bernard Keane has criticised it. The Thodey Review has raised concerns about it. The ‘cult of the consultant’