Refugee settlement governance has ‘no centre of gravity’ by David Donaldson | 0 comments The weak link in Australia's refugee settlement program is getting new arrivals into work. Whittling down governance responsibility from three departments to one could help improve employment outcomes and save millions, argues a new CPD report.
Outsourcing creates ‘alibis’ for bad service by David Donaldson | 0 comments Unclear accountability has resulted in exactly what opponents of outsourcing feared, argues a new think tank report based on interviews with agencies' policy experts and external community services providers. It also found commissioning is misapplied.
