NSW government to partner with councils to develop ‘smart places’ Monday December 21, 2020 By Shannon Jenkins Communications & Technology The New South Wales government has called on state government agencies and local councils to take part in a project that aims to accelerate the…
Service NSW used names of politicians to analyse media sentiment, audit finds Thursday November 19, 2020 By Shannon Jenkins Communications & Technology Service NSW ran an advertising campaign immediately before the state election and then 'inappropriately' used its post-campaign evaluation to measure sentiment towards the state government,…
Service NSW expands contact tracing technology to taxi industry Friday October 30, 2020 By Shannon Jenkins Communications & Technology Plus, the Western Australian government has opened its first ServiceWA centre, which will cover more than 80 transactional services.
NSW government creates online procurement hub to connect departments with businesses Thursday October 22, 2020 By Shannon Jenkins New South Wales Suppliers will move to the buy.nsw Supplier Hub — a digital service that makes it easier for businesses to register to sell to government and…
NSW government agencies to be using public cloud for at least 25% of ICT services by 2023 Tuesday October 6, 2020 By Shannon Jenkins Communications & Technology The New South Wales government has launched a new strategy that will require all agencies to use public cloud services by default, in a bid…
Service NSW opens new centres, rolls out contact tracing app feature Monday September 14, 2020 By Shannon Jenkins Communications & Technology Customer service minister Victor Dominello his department is 'turbocharging the customer experience to make life easier for people.'…
Information of 186,000 Service NSW customers stolen in cyber attack Tuesday September 8, 2020 By Shannon Jenkins New South Wales Service NSW has revealed that a cyber attack on 47 staff email accounts resulted in the theft of data containing the personal information of 186,000…
NSW’s first AI strategy wants to build public trust and data capability Sunday September 6, 2020 By Shannon Jenkins Communications & Technology Premier Gladys Berejiklian on Friday said the strategy would create thousands of jobs across the state and demand for IT professionals, cyber security experts, data…
NSW government to ‘quadruple’ size of cyber security workforce Wednesday August 26, 2020 By Shannon Jenkins Communications & Technology The New South Wales government will invest $60 million into its central cyber security team as part of the state’s broader plan to boost its…
Webinar: How to build essential services that are accessible, innovative, and fast Thursday August 6, 2020 By Salesforce Resource library Digital, the cloud and precise data are depended on like never before. How do you go digital fast? How do you grow to scale with…
Service NSW app to add venue check-in feature for contact tracing Thursday August 6, 2020 By Shannon Jenkins Communications & Technology The Service NSW app is being revamped with a new feature that will allow contact tracers to access customer details from hospitality venues across the…
NSW launches procurement taskforce to build state’s sovereign capability Friday July 24, 2020 By Shannon Jenkins Communications & Technology A new taskforce plans to make it easier for local suppliers of digital and information and communication technology services to engage with the New South…
NSW developing 2020 cyber security strategy Wednesday July 1, 2020 By Shannon Jenkins Communications & Technology The sector-wide 2020 strategy would replace the state's 2018 cyber security strategy, as well as the NSW Cyber Industry Development Strategy, by combining them into…
NSW government creates cyber taskforce Tuesday June 23, 2020 By Shannon Jenkins New South Wales The group will consist of industry experts from a range of sectors, including defence, energy, health, and financial services, and is the result of a…
NSW invests $1.6b in digital infrastructure fund Friday June 19, 2020 By Shannon Jenkins Communications & Technology The New South Wales government will invest a record $1.6 billion into digital infrastructure and cyber security capability as part of its plan to embark…
