Premium | The Mandarin

Expert briefings

Expert briefings

Zero emissions from the bottom of Victoria to the top of Queensland? Electric vehicles are on government agendas

Features

We’re one step closer to having the charging infrastructure to allow us to drive from the bottom of Victoria to the top of Queensland. Victoria…

Expert briefings

Tech spread misinformation in 70 countries in 2019. How can we make 2020 better?

By Marc Prosser

Communications & Technology

Expert briefings

How a cost-effective approach to assistive technology could help the Australian aged care system and older people living with motor neurone disease

By Carol Birks

Communications & Technology

Expert briefings

The way is clear, now all we need is the (political) will. The four policy elements that would ensure the decarbonisation of Australia’s economy

By Richard Hames

Economy & Industry

Expert briefings

The problem with knowing — and not knowing — a great deal about a complex policy matter, and how to overcome it

By Lyn Carson

Careers

Expert briefings

‘Get the people-side right.’ Allan Hawke on the nitty gritty of what leaders need to do to get a high-performing organisation

By Allan Hawke

Features

Expert briefings

No government department is free from sexual harassment. Five ideas for tackling it in the public sector

By Paul Grimes

Editors' Picks

Expert briefings

Time to flip our thinking on mental health reform — or are we too jaded for that? Angus Clelland on the progress of mental health services

By Angus Clelland

Editors' Picks

Expert briefings

‘Magic’ policy transformation happens at the intersection of traditional sectors and digitalisation, and is why on-the-ground procurement behaviours differ between Australia and the UK

By Elizabeth Vega

Economy & Industry

Expert briefings

David Kalisch needed to transform ABS’s leadership, strategy and delivery. How the organisation learned to continuously improve and maintain focus in a maelstrom of misunderstandings

By David Kalisch

Editors' Picks

Expert briefings

Magic concepts in policymaking — beware the appeal of ‘fix all’ ideas, and spend time on the details

By David Donaldson

Features

Expert briefings

Powerless to prevent catastrophic bushfires? No, we’re not. We can stop bushfires from occurring with community involvement

By Paul Read

Australian Capital Territory

Expert briefings

The ‘dominant, powerful, charismatic individual who breaks the rules’: corrupt senior executives — why do they do it?

By David Donaldson

Features

Expert briefings

In the driver’s seat, with an outdated map: pre-empting how consumers use vehicle automation would be a mistake, but so would be waiting too long

By Sean Innis & Ryan Young

Features

Expert briefings

Strategies on anti-money laundering have failed. Here’s how well meaning policies of conscience and coercion locked in systematic failure of anti-laundering laws

By Ronald F Pol

Economy & Industry

Expert briefings

How to change the world with HR: tips on taking people management to the next level from the new APS head of profession and her corporate-affairs counterparts

By Stephen Easton

Features

Expert briefings

Innovation: a little less conversation, a little more action. How to make innovation something we do, not just something we talk about

By Brenton Caffin

Editors' Picks

Expert briefings

Facts aren’t cure-alls, but they still matter. The new skills needed for dealing with a hugely changed flow of information and its impact on perception

By Bobby Duffy

Community & Social

Expert briefings

Garran Oration 2019: Mick Dodson has seen the public service struggle with change and Indigenous decision-making, but there’s no need to be afraid

By Mick Dodson

Culture

Expert briefings

Integrate chatbots into your other systems to make them useful for customers, and don’t assume they’ll replace humans

By David Donaldson

Case studies

Expert briefings

“I have read and agree to the (long, boring and incomprehensible) terms and conditions”. How to get people to read and understand the privacy notices you coerce them into signing

By Ravi Dutta-Powell

Communications & Technology

Expert briefings

More collaborative workplaces have come at a price: knowledge workers who can’t think in the buzz of an open-plan office. Researchers are pinpointing the ideal level of noise to stay focused

By Stephen Easton

Features

Expert briefings

Mental health tends to be something organisations sweep under the rug. Here are three questions to ask to gauge how mentally healthy your workplace is

By Camille Wilson

Editors' Picks

Expert briefings

The media loves a good bureaucrat beat-up. Don’t be a victim: these are the mistakes public servants make with journalists

By Harley Dennett

Engagement

Expert briefings

Design thinking is about creating repeatable processes for harnessing human creativity. How to write and communicate a spot-on mission statement for government

By Benjamin Teed

Editors' Picks

Expert briefings

To ensure nobody was left behind, Steven Kennedy opened his department doors to dozens of partner organisations. Digital services alone couldn’t reach all in need

By Stephen Easton

Community & Social

Expert briefings

The gap between assumptions and reality is a policymaker’s risk. To bridge it, you need a research goal and the right questions to ask

By Charles Lambdin

Features

Expert briefings

R&D is in the DNA of every policy person, not just a specialised few. Critics of using human-centred design for policy are missing a golden opportunity

By Kirsty Elderton

Editors' Picks

Expert briefings

You’ve stuffed up, now what? How owning and admitting to mistakes can return you to power and strength

By Sue Parker

Editors' Picks

Expert briefings

Opening up data has transformed service delivery. It lets us reframe the conversation about how services could be delivered simply through better access to information

By Allan Barger

Communications & Technology

Expert briefings

Writing a form sounds simple, but isn't. Public servants must balance readability and logic with the needs of complex policy and legislation

By Stephen Easton

Communications & Technology

Expert briefings

Policy models are powerful decisionmaking tools, but backward-looking bias and lax application mean they can also be seductive and misleading

By Claire Craig

Communications & Technology

Expert briefings

The pitfalls you'll face in regulatory startups. Finding staff; ministerial panic; evaluation ... 'IT is simultaneously a minefield and a black hole'

By David Donaldson

Features

Expert briefings

Are you investing as much into psychological safety as physical safety? If you don’t know, it might be time to start

By Camille Wilson

People & Capability

Expert briefings

Economics influences policy ― but only when the numbers make sense. Jenny Wilkinson has three key tips that are often overlooked

By David Donaldson

Career Matters

Expert briefings

A digital government twin can model effects of change over time. It could teach us what structures worked and what didn't, optimising machinery of government

By Allan Barger

Communications & Technology

Expert briefings

Effective public servants need nuanced understanding of politics, what drives their minister and government. Geoff Gallop offers eleven theses on Australian politics in practice

By Geoff Gallop

Editors' Picks

Expert briefings

How Collective Impact is helping solve our most pernicious problems: breaking down the isolated agendas of stakeholders and realigning incentives

By Victoria Draudins

Community & Social

Expert briefings

In Argentina, public servants get promoted for learning how to innovate. For every class taken, a public servant earns points towards a pay rise

By Jennifer Guay

Editors' Picks

Expert briefings

You can start anywhere, you can end anywhere. Elanor Huntington is rethinking career journeys, skills and attributes to beat global challenges

By Stephen Easton

Economy & Industry

Expert briefings

Genuine mental health case ... or not? If you think an employee is lying, here's what you need to ask yourself first

By Camille Wilson

Features

Expert briefings

Most people don’t have enough time in their lives. Here's how government can help them get some of it back

By Lyndall Strazdins & Sean Innis

Features

Expert briefings

Your ethical reputation is your most valuable professional asset. So how do you build the right muscles to protect it?

By Attracta Lagan

Features

Expert briefings

Using 'challenge prizes' to develop great innovation policy. It's not about the winners, but diverse solutions to a well-defined problem

By Tris Dyson and Oliver Cansdell

Features

Latest Articles

NSW digital chief off to Queensland

By Shannon Jenkins

Public sector union requests payment for firefighting members, Fair Work boss brought in to negotiate

By Shannon Jenkins

Deputy premier blames national parks agency for not doing enough on bushfire prevention, again

By Shannon Jenkins

‘What was feared and what was warned…is here.’ Australian filmmaker’s devastating message on climate change

By Samantha Sault

Why your 5G phone connection could mean lousy weather forecasts

By Marc Prosser

Expert briefings

Zero emissions from the bottom of Victoria to the top of Queensland? Electric vehicles are on government agendas

Categories Back

Tech spread misinformation in 70 countries in 2019. How can we make 2020 better?

For public sector leaders who are informed, prepared and solution focused.

How a cost-effective approach to assistive technology could help the Australian aged care system and older people living with motor neurone disease

The way is clear, now all we need is the (political) will. The four policy elements that would ensure the decarbonisation of Australia’s economy

The problem with knowing — and not knowing — a great deal about a complex policy matter, and how to overcome it

‘Get the people-side right.’ Allan Hawke on the nitty gritty of what leaders need to do to get a high-performing organisation

No government department is free from sexual harassment. Five ideas for tackling it in the public sector

Time to flip our thinking on mental health reform — or are we too jaded for that? Angus Clelland on the progress of mental health services

‘Magic’ policy transformation happens at the intersection of traditional sectors and digitalisation, and is why on-the-ground procurement behaviours differ between Australia and the UK

David Kalisch needed to transform ABS’s leadership, strategy and delivery. How the organisation learned to continuously improve and maintain focus in a maelstrom of misunderstandings

Magic concepts in policymaking — beware the appeal of ‘fix all’ ideas, and spend time on the details

Powerless to prevent catastrophic bushfires? No, we’re not. We can stop bushfires from occurring with community involvement

The ‘dominant, powerful, charismatic individual who breaks the rules’: corrupt senior executives — why do they do it?

In the driver’s seat, with an outdated map: pre-empting how consumers use vehicle automation would be a mistake, but so would be waiting too long

Strategies on anti-money laundering have failed. Here’s how well meaning policies of conscience and coercion locked in systematic failure of anti-laundering laws

How to change the world with HR: tips on taking people management to the next level from the new APS head of profession and her corporate-affairs counterparts

Innovation: a little less conversation, a little more action. How to make innovation something we do, not just something we talk about

Facts aren’t cure-alls, but they still matter. The new skills needed for dealing with a hugely changed flow of information and its impact on perception

Garran Oration 2019: Mick Dodson has seen the public service struggle with change and Indigenous decision-making, but there’s no need to be afraid

Integrate chatbots into your other systems to make them useful for customers, and don’t assume they’ll replace humans

“I have read and agree to the (long, boring and incomprehensible) terms and conditions”. How to get people to read and understand the privacy notices you coerce them into signing

More collaborative workplaces have come at a price: knowledge workers who can’t think in the buzz of an open-plan office. Researchers are pinpointing the ideal level of noise to stay focused

Mental health tends to be something organisations sweep under the rug. Here are three questions to ask to gauge how mentally healthy your workplace is

The media loves a good bureaucrat beat-up. Don’t be a victim: these are the mistakes public servants make with journalists

Design thinking is about creating repeatable processes for harnessing human creativity. How to write and communicate a spot-on mission statement for government

To ensure nobody was left behind, Steven Kennedy opened his department doors to dozens of partner organisations. Digital services alone couldn’t reach all in need

The gap between assumptions and reality is a policymaker’s risk. To bridge it, you need a research goal and the right questions to ask

R&D is in the DNA of every policy person, not just a specialised few. Critics of using human-centred design for policy are missing a golden opportunity

You’ve stuffed up, now what? How owning and admitting to mistakes can return you to power and strength

Opening up data has transformed service delivery. It lets us reframe the conversation about how services could be delivered simply through better access to information

Writing a form sounds simple, but isn't. Public servants must balance readability and logic with the needs of complex policy and legislation

Policy models are powerful decisionmaking tools, but backward-looking bias and lax application mean they can also be seductive and misleading

The pitfalls you'll face in regulatory startups. Finding staff; ministerial panic; evaluation ... 'IT is simultaneously a minefield and a black hole'

Are you investing as much into psychological safety as physical safety? If you don’t know, it might be time to start

Economics influences policy ― but only when the numbers make sense. Jenny Wilkinson has three key tips that are often overlooked

A digital government twin can model effects of change over time. It could teach us what structures worked and what didn't, optimising machinery of government

Effective public servants need nuanced understanding of politics, what drives their minister and government. Geoff Gallop offers eleven theses on Australian politics in practice

How Collective Impact is helping solve our most pernicious problems: breaking down the isolated agendas of stakeholders and realigning incentives

In Argentina, public servants get promoted for learning how to innovate. For every class taken, a public servant earns points towards a pay rise

You can start anywhere, you can end anywhere. Elanor Huntington is rethinking career journeys, skills and attributes to beat global challenges

Genuine mental health case ... or not? If you think an employee is lying, here's what you need to ask yourself first

Most people don’t have enough time in their lives. Here's how government can help them get some of it back

Your ethical reputation is your most valuable professional asset. So how do you build the right muscles to protect it?

Using 'challenge prizes' to develop great innovation policy. It's not about the winners, but diverse solutions to a well-defined problem

Latest Articles

NSW digital chief off to Queensland

Public sector union requests payment for firefighting members, Fair Work boss brought in to negotiate

Deputy premier blames national parks agency for not doing enough on bushfire prevention, again

‘What was feared and what was warned…is here.’ Australian filmmaker’s devastating message on climate change

Why your 5G phone connection could mean lousy weather forecasts