Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the…

Placing citizens at the centre of policymaking and service design means they have the opportunity to shape policy and services in areas that matter to…

Does a policy solution work for the people it is intended to help? This is the fundamental question that problem solvers and policy makers must…

The APS seeks outcomes for Australians through complex systems of organisations, rules and relationships.  How the APS designs and stewards these systems matters.  Research prepared…

Evaluation of policies and programs together with a culture which learns from success and failure is pivotal in producing evidence for effective policy development and…

The concept of public value has become a hot topic in public administration. However there has been a lack of clarity about how to measure…

Emerging Indigenous leaders working in community development and management are developing an emerging style of leadership which has its own distinctive attributes. These leaders are…

Public policies and programs are intended to improve the lives of citizens. But policy design is often removed from the gritty environments experienced daily by…

Co-production, co-design, co-creation – these terms are used interchangeably but all have distinct meanings. This brief provides a primer on co-production and how it can…

The low uptake of academic research by government agencies is a persistent issue. While this research is valued, it struggles to inform policy making. A…