eBook: Digitization and Modernization in Public Health Organizations Resource library Public government agencies, departments, and organizations are focused on delivering greater accountability, transparency, and visibility to all constituents. With shifting customer expectations, officials are focused…
Promoted Creating a culture of continuous learning Wednesday May 18, 2022 By Catherine Batch Sponsored Creating pathways to equip a workforce to deliver continuous value is where learning can play a crucial part. Investing in employees’ ongoing development has long…
Promoted The future of regulation: technology adoption Monday May 16, 2022 By Objective Corporation Sponsored Across Australia and New Zealand there are some great examples of innovative regulators using technology to achieve better community outcomes and make it easier and…
Promoted Does Australia have the domestic capability to weather a digital crisis? Monday May 2, 2022 By The Mandarin Communications & Technology Recent events have highlighted that Australia is heavily reliant on foreign multinationals for our products and services. Should a digital crisis occur, is Australia prepared?…
eBook: Putting the ‘public’ into public sector transformation Tuesday April 26, 2022 By MTX Australia Resource library The Australian government wants to become one of the top 3 digital governments in the world within the next 10 years. It recognises that the…
Promoted Why the craft of weaving together science and policy is more critical now than ever Thursday April 14, 2022 By Australian National Centre for the Public Awareness of Science Sponsored In the early days of the Covid-19 pandemic, many world leaders asserted something that seemed sensible – and welcome – to fans of science everywhere:…
Promoted 5 factors to consider when selecting your eSignature solution Friday April 8, 2022 By DocuSign Sponsored Around the world, organisations across all industries are saying goodbye to slow, unsustainable, paper-based business processes and replacing them with fast, simple and environmentally-friendly processes.
Promoted How can we craft a better public service? Monday April 4, 2022 By Melbourne School of Government Sponsored Pandemics, natural disasters, rising inequality and threats to liberal democratic traditions are just some of the challenges that shape the operating context of contemporary public…
Promoted Putting the ‘all’ in digitally: Why government service delivery must continue to foster inclusion Thursday March 31, 2022 By PwC Australia Sponsored Citizens have high expectations when it comes to government service delivery. That’s the message coming through loud and clear from PwC’s latest Citizen Survey gauging…
COVID-19 has magnified challenges in the health sector, but technology can help. Tuesday March 29, 2022 By Lisa Cornish Sponsored Even before COVID-19 reached Australian shores, the effectiveness of systems supporting the delivery and management of healthcare services was limited by its disconnectedness. Systems facilitating…
Promoted Behind Salesforce Hyperforce: What running Salesforce on AWS means for ANZ businesses Tuesday March 29, 2022 By Salesforce Sponsored Salesforce recently re-architected the Salesforce Customer 360 Platform to run on the public cloud. Here in ANZ, that means Amazon Web Services (AWS). Salesforce 360,…
Promoted Organisations can no longer manage cyber threats alone Monday March 21, 2022 By The Mandarin Communications & Technology With the frequency and threat of cyber attacks skyrocketing over the past decade, effective cyber security has grown beyond the resources of individual organisations and…
Promoted Mastering data management for exceptional citizen experiences Monday March 21, 2022 By Informatica Sponsored Every citizen is an individual, with their own unique circumstances and needs. Yet for far too long governments have viewed citizens through the one-dimensional lens…
Promoted Poor customer experiences are costing governments votes, according to new research. Wednesday March 16, 2022 By Qualtrics Sponsored QR check-ins. Online schooling. Vaccine rollouts. The pandemic has forever changed not only the way residents interact with government agencies, but what’s expected from them…
Promoted Why a single view is critical for managing citizen data Tuesday March 15, 2022 By Informatica Sponsored Government agencies have a lengthy heritage of collecting the data they need to plan and deliver services. The obvious outcome of course is that multiple…