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Partner Content

eBook: Digitization and Modernization in Public Health Organizations

eBook: Digitization and Modernization in Public Health Organizations

  • Resource library

Public government agencies, departments, and organizations are focused on delivering greater accountability, transparency, and visibility to all constituents. With shifting customer expectations, officials are focused…

By Appian

Thursday May 19, 2022
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Creating a culture of continuous learning
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Creating a culture of continuous learning

Wednesday May 18, 2022

By Catherine Batch

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Creating pathways to equip a workforce to deliver continuous value is where learning can play a crucial part. Investing in employees’ ongoing development has long…

The future of regulation: technology adoption
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The future of regulation: technology adoption

Monday May 16, 2022

By Objective Corporation

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Across Australia and New Zealand there are some great examples of innovative regulators using technology to achieve better community outcomes and make it easier and…

Does Australia have the domestic capability to weather a digital crisis?
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Does Australia have the domestic capability to weather a digital crisis?

Monday May 2, 2022

By The Mandarin

  • Communications & Technology

Recent events have highlighted that Australia is heavily reliant on foreign multinationals for our products and services. Should a digital crisis occur, is Australia prepared?…

eBook: Putting the ‘public’ into public sector transformation

eBook: Putting the ‘public’ into public sector transformation

Tuesday April 26, 2022

By MTX Australia

  • Resource library

The Australian government wants to become one of the top 3 digital governments in the world within the next 10 years. It recognises that the…

Why the craft of weaving together science and policy is more critical now than ever
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Why the craft of weaving together science and policy is more critical now than ever

Thursday April 14, 2022

By Australian National Centre for the Public Awareness of Science

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In the early days of the Covid-19 pandemic, many world leaders asserted something that seemed sensible – and welcome – to fans of science everywhere:…

5 factors to consider when selecting your eSignature solution
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5 factors to consider when selecting your eSignature solution

Friday April 8, 2022

By DocuSign

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Around the world, organisations across all industries are saying goodbye to slow, unsustainable, paper-based business processes and replacing them with fast, simple and environmentally-friendly processes.

How can we craft a better public service?
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How can we craft a better public service?

Monday April 4, 2022

By Melbourne School of Government

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Pandemics, natural disasters, rising inequality and threats to liberal democratic traditions are just some of the challenges that shape the operating context of contemporary public…

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Putting the ‘all’ in digitally: Why government service delivery must continue to foster inclusion
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Putting the ‘all’ in digitally: Why government service delivery must continue to foster inclusion

Thursday March 31, 2022

By PwC Australia

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Citizens have high expectations when it comes to government service delivery. That’s the message coming through loud and clear from PwC’s latest Citizen Survey gauging…

COVID-19 has magnified challenges in the health sector, but technology can help.

COVID-19 has magnified challenges in the health sector, but technology can help.

Tuesday March 29, 2022

By Lisa Cornish

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Even before COVID-19 reached Australian shores, the effectiveness of systems supporting the delivery and management of healthcare services was limited by its disconnectedness. Systems facilitating…

Behind Salesforce Hyperforce: What running Salesforce on AWS means for ANZ businesses
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Behind Salesforce Hyperforce: What running Salesforce on AWS means for ANZ businesses

Tuesday March 29, 2022

By Salesforce

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Salesforce recently re-architected the Salesforce Customer 360 Platform to run on the public cloud. Here in ANZ, that means Amazon Web Services (AWS). Salesforce 360,…

Organisations can no longer manage cyber threats alone
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Organisations can no longer manage cyber threats alone

Monday March 21, 2022

By The Mandarin

  • Communications & Technology

With the frequency and threat of cyber attacks skyrocketing over the past decade, effective cyber security has grown beyond the resources of individual organisations and…

Mastering data management for exceptional citizen experiences
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Mastering data management for exceptional citizen experiences

Monday March 21, 2022

By Informatica

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Every citizen is an individual, with their own unique circumstances and needs. Yet for far too long governments have viewed citizens through the one-dimensional lens…

Poor customer experiences are costing governments votes, according to new research.
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Poor customer experiences are costing governments votes, according to new research.

Wednesday March 16, 2022

By Qualtrics

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QR check-ins. Online schooling. Vaccine rollouts. The pandemic has forever changed not only the way residents interact with government agencies, but what’s expected from them…

Why a single view is critical for managing citizen data
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Why a single view is critical for managing citizen data

Tuesday March 15, 2022

By Informatica

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Government agencies have a lengthy heritage of collecting the data they need to plan and deliver services. The obvious outcome of course is that multiple…

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