eBook: Trust Imperative 2 – This time it’s personal Resource library In early 2020 BCG and Salesforce collaborated to develop the Trust Imperative report. This report established a strong relationship between the quality of customer experience…
Promoted Smart Communications’ cloud solutions complete IRAP assessment for use in government Tuesday May 25, 2021 By Smart Communications Communications & Technology Public sector leaders grappling with how to make their tech estate deliver best-in-class customer conversations and intelligent process automation now have a winning solution at…
Promoted Sans domicile: What does it mean to be without a home? Monday May 24, 2021 By Dr. David Schmidtchen Sponsored This year the Synergy Partners will take part in the Vinnies CEO Sleepout to raise money for the St Vincent de Paul Society to support…
Promoted Lessons in leadership from Deakin University’s Professor Iain Martin Friday May 21, 2021 By PwC Australia Sponsored What do surgery and running a university have in common? Turns out quite a lot, actually. Deakin University Vice-Chancellor Iain Martin trained as a surgeon…
Whitepaper: Achieving better public service through digital government Friday May 21, 2021 By Smart Communications Resource library Our world has become digital, and though the public sector has sometimes been slow to embrace digital opportunities, COVID-19 has largely changed that. Many organisations…
Promoted I thought grads were a waste of time and then… Tuesday May 18, 2021 By John Glenn Sponsored I always thought hiring grads was what the uber consulting firms did to get scale at a low price. That might still be true of…
Promoted The COVID shift: What does it mean for our workplaces? Monday May 17, 2021 By ISPT Sponsored A new “hybrid model” of work has arrived. But creating a workplace that supports flexibility, collaboration and productivity is no mean feat. ISPT recently brought…
eBook: How government’s adoption of e-invoicing will drive digital transformation across ANZ Friday May 14, 2021 By TechnologyOne Resource library As part of the overarching Digital Business Plan, the Australian government has announced that the Commonwealth will mandate e-invoicing for all federal agencies by 1st…
Promoted The hidden cost of poor content Friday May 14, 2021 By Biotext Sponsored Good content – a logical structure, plain language and effective visuals – helps people to understand information. What might be surprising is that good content…
Promoted SDG success strategies: Helping policy makers design an effective COVID-19 recovery Wednesday May 12, 2021 By Monash Sustainable Development Institute Sponsored Australia has responded well to the immediate COVID-19 crisis, but historically we have been less adept at tackling long-term ‘creeping crises’ like inequality, climate inaction…
Promoted What if organisations are not working anymore? Thursday May 6, 2021 By Dr. David Schmidtchen Sponsored In the first quarter of 2020, the COVID-19 pandemic was an unprecedented shock that tested organisational design across the public and private sector. Remote working…
Promoted Sovereign capability and tech procurement Wednesday May 5, 2021 By TechnologyOne Sponsored Australia needs to elevate its local tech industry and build sovereign capacity to ensure local systems and data are resilient against the next ‘Black Swan’…
Promoted Contract negotiation for the public sector – how to get a better outcome Wednesday May 5, 2021 By John Glenn Sponsored If we saved just 1% on procurement, what could we do? In 2017, the federal government executed $47bn of new contracts.1 Negotiating a 1% reduction…
eBook: Why does Government Risk matter for the public sector? Monday May 3, 2021 By FPL Advisory Resource library Government has a profound impact, positive and negative, on the operations and activity of all organisations. While no one can anticipate every outcome of future…
Promoted A new frontier in managing risks in government – from reaction to strategic decision-making Tuesday April 27, 2021 By FPL Advisory Sponsored One of the constant challenges in the public sector is navigating the complexities of the overlaying political environment without being blown off course or forced…
