What stands in your way of engaging your community? Sponsored Community engagement should be an important feature of future service development and projects. Read more
The benefits of a customer-centric strategy for government departments Monday May 20, 2019 By Konnect Learning Sponsored The reality is that great customer experience begins the moment you start planning a new policy or strategy. Read more
The importance of behavioural insights in policy making Monday May 20, 2019 By Konnect Learning Sponsored Policy makers are often asked to ‘think big’. They face sizeable and complex challenges of global, technological and social developments which are transforming economies and… Read more
Big data in the public sector: five ways the government is using data science Tuesday May 14, 2019 By The University of New South Wales Communications & Technology Understanding some of the ways government agencies are already using data science can guide transformation across the public sector. Read more
Building a smarter organisation with analytics and AI Thursday May 9, 2019 By SAS Sponsored Artificial Intelligence is now mainstream, fuelling more and more aspects of business and day-to-day life but how can data-driven innovation be brought to life and… Read more
Post-Royal Commission, are we measuring, auditing, or evaluating culture? Tuesday May 7, 2019 By Synergy Culture In the turbulence following the release of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry’s final report, measuring culture has… Read more
Australia’s social housing crisis: a stocktake Wednesday May 1, 2019 By Civica Communications & Technology The need for social housing is not a new one. But as the demographic of Australia’s population changes, the existing infrastructure is struggling to keep… Read more
If the governance of my agency was subject to a Royal Commission, how would we go? Monday April 29, 2019 By Synergy Culture The recent banking Royal Commission was a reminder to all Australian Public Service leaders that it is not enough to have a governance framework in… Read more
Privacy and consent: Winning the trust of consumers and citizens Tuesday April 9, 2019 By Maria Katsonis Sponsored How do we demonstrate that data aggregation has widespread benefits for citizens and consumers and can empower a wide suite of services?… Read more
Preventative care to cure health spend woes Monday April 8, 2019 By The Mandarin Health As Australia’s population increasingly demands more sophisticated clinical responses to chronic disease, preventative strategies offer governments a potentially robust intervention to help control ballooning health… Read more
The top five traits of a successful CIO Tuesday April 2, 2019 By Deakin University Sponsored As the world adapts to a technology enabled future, the IT Department is the core of any business. So what are the hallmarks of a… Read more
What are the lessons of flawed corporate and institutional cultures for the APS? Monday April 1, 2019 By Synergy Culture In light of recent Royal Commissions, what lessons might the APS Review take as it seeks to set the conditions for a collaborative culture to… Read more
Law, big data and new technologies - what does it mean for Australia? Wednesday March 27, 2019 By Waldron Smith Sponsored Government engagement with issues such as cyber security, data protection, privacy and artificial intelligence is imperative. What impact does new technology bring to the government’s… Read more
Writing capability in the public sector: the missing link in good decision-making Thursday March 21, 2019 By Max Rixe Communications & Technology Decision-makers often rely on specialists to translate their understanding of the issue to paper. Without clear writing, the problem solving process collapses. Read more
Is workplace technology holding back Australian innovation? Wednesday March 20, 2019 By Ricoh Australia Sponsored New research shows almost two-thirds of Australian organisations say their current systems and processes aren’t clear and consistent or are a “patchwork of tools”. Read more
