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Partner Content

Mastering data management for exceptional citizen experiences
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Mastering data management for exceptional citizen experiences

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Every citizen is an individual, with their own unique circumstances and needs. Yet for far too long governments have viewed citizens through the one-dimensional lens…

By Informatica

Monday March 21, 2022
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Poor customer experiences are costing governments votes, according to new research.
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Poor customer experiences are costing governments votes, according to new research.

Wednesday March 16, 2022

By Qualtrics

  • Sponsored

QR check-ins. Online schooling. Vaccine rollouts. The pandemic has forever changed not only the way residents interact with government agencies, but what’s expected from them…

Why a single view is critical for managing citizen data
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Why a single view is critical for managing citizen data

Tuesday March 15, 2022

By Informatica

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Government agencies have a lengthy heritage of collecting the data they need to plan and deliver services. The obvious outcome of course is that multiple…

Could avoiding project blowouts be a simple fix?
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Could avoiding project blowouts be a simple fix?

Friday March 11, 2022

By Kiah Consulting

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There is an often-unspoken contributor to blowouts in government projects, costs and timelines (which often leads to further time and costs in disputes) and that…

Watching the Watchers: Australia’s electronic surveillance framework reforms
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Watching the Watchers: Australia’s electronic surveillance framework reforms

Tuesday March 1, 2022

By Synergy Group

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Technology, in particular the internet and digital modes of communication, knits together the very fabric of our lives, our lifestyles, how we work and do…

How Indigenous Australians and Defence can join forces to help close the gap
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How Indigenous Australians and Defence can join forces to help close the gap

Tuesday March 1, 2022

By PwC Indigenous Consulting

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During the recent anniversary of Australia’s National Apology to First Nations people, Aboriginal and Torres Strait Islanders serving in the Australian Defence Force (ADF) were…

Fresh thinking for the future of work
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Fresh thinking for the future of work

Friday February 25, 2022

By ISPT

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Four in five Australian CEOs believe the workplace is where innovation and creativity are best cultivated, and even more see it as the key to…

The digital opportunity: How Australia can build back better
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The digital opportunity: How Australia can build back better

Thursday February 24, 2022

By TechnologyOne

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Policy makers have a once in a generation opportunity to transform Australia into a high-productivity, low-pollution future by utilising transformative digital technologies. As the world…

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Educational leaders across Australia tackle challenges and reimagine the future of learning
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Educational leaders across Australia tackle challenges and reimagine the future of learning

Monday February 21, 2022

By Amazon Web Services

  • Education

The experiences of education systems adapting to remote learning during the pandemic while thinking through solutions to ongoing social and administrative challenges have given engaged…

Helping Australia’s new digital economy take shape
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Helping Australia’s new digital economy take shape

Monday February 14, 2022

By Brooke

  • Communications & Technology

In 2022 Australia will reckon with several of the biggest obstacles it faces. An upcoming federal election, a shift in the standard daily operations in…

Creating authentic online learning
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Creating authentic online learning

Friday February 11, 2022

By Professor Vicky Browning

  • Education

If you are looking for a 100 percent guaranteed face-to-face learning opportunity in 2022 you are probably not likely to be in luck. For many…

Legal issues and opportunities to watch for in 2022: what have we learned?
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Legal issues and opportunities to watch for in 2022: what have we learned?

Wednesday February 9, 2022

By Synergy Group

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Legal Issues and Opportunities to watch for in 2022 In 2020 we were hit by a global pandemic we did not see coming. Unprepared for…

What an organising idea can do for government agencies
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What an organising idea can do for government agencies

Friday January 28, 2022

By PwC Australia

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Citizen experience has become more important than ever to the public service. In PwC Australia’s Citizen Survey 2020, the reported use of digital channels to…

Joining the dots: ESG and the Indigenous Estate
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Joining the dots: ESG and the Indigenous Estate

Friday January 28, 2022

By PwC Indigenous Consulting

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If you were to ask Australian governments what keeps them awake at night, then climate change and Closing the Gap would surely rank as two…

eBook: The ROI of Sustainability in Asia Pacific

eBook: The ROI of Sustainability in Asia Pacific

Friday January 21, 2022

By Forrester

  • Resource library

Environmental responsibility and sustainability impact the survival and growth of every organisation, especially since climate action has become a critical business initiative. The good news…

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