According to Civica's Director of Customer Engagement, Social Housing, “There is a huge amount that technology can provide in creating a more inclusive environment, ensuring…

To deliver on the outcomes they are expected to achieve, the public sector need to use data better to drive policy and engagement.

Considering flexible work to be out of the norm often finds employees who do not work full time business hours to feel the need to…

The leading empirical research across the social sciences in the past 10 years has been increasingly dominated by Randomised Controlled Trials, which are now considered…

While the issue of social housing has long been a challenging hurdle for both governments and private providers alike, growing political turmoil both at home…

Understand the power of machine learning and the benefits it can give to the government sector, and discover the growing field of data science.

Community engagement should be an important feature of future service development and projects.

The reality is that great customer experience begins the moment you start planning a new policy or strategy.

Policy makers are often asked to ‘think big’. They face sizeable and complex challenges of global, technological and social developments which are transforming economies and…

Understanding some of the ways government agencies are already using data science can guide transformation across the public sector.

Artificial Intelligence is now mainstream, fuelling more and more aspects of business and day-to-day life but how can data-driven innovation be brought to life and…

In the turbulence following the release of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry’s final report, measuring culture has…

The need for social housing is not a new one. But as the demographic of Australia’s population changes, the existing infrastructure is struggling to keep…

The recent banking Royal Commission was a reminder to all Australian Public Service leaders that it is not enough to have a governance framework in…