Promoted A Plain English program goes well beyond the words Engagement One mandarin's recent plea for "clear, crisp, meaningful and expressive" communication must go beyond just the words. Plain English must also include the structure, design…
Promoted The business case for digital transformation: be a tourist Sunday May 22, 2016 By Saul Flores Engagement Why can't government agencies act like the private sector when it comes to digital transformation? The digital revamp of Tourism Australia shows the lessons to…
Promoted Utilising data to rebuild citizenship in the 21st century Friday May 20, 2016 By Alvaro Maz Features The Digital Transformation Office can't fix everything that's wrong in government. Developing capability from within can help bridge the gap between citizen expectation and delivery.
Promoted Data analytics: a powerful tool for smaller, leaner government Monday May 16, 2016 By The Mandarin Communications & Technology The federal budget called for government to be "smaller, more digital, and more flexible". So how can data analytics help agencies achieve these important future…
Promoted Creating infrastructure that drives growth: the new rules Friday May 13, 2016 By Grant Mitchell Features The private sector is central for infrastructure. It means replacing traditional public partnerships with approaches rigorously built around economic strategy and viewed as business development…
Promoted How the federal budget tested the policy sales pitch Wednesday May 11, 2016 By Dr Neil James Engagement The election won't just present clear policy options, but test the language for selling policy itself. So how did Scott Morrison and Bill Shorten open…
Promoted The technology at the centre of government digital transformation Friday May 6, 2016 By The Mandarin Communications & Technology Enterprise content management systems are at the nexus of the digital transformation across government agencies. The rapidly evolving technology is a serious solution for change…
Promoted What is the business case for plain English in government? Tuesday April 26, 2016 By The Mandarin Sponsored How does plain English add up for government agencies? The Plain English Foundation's Dr Neil James talks to The Mandarin publisher Tom Burton about making…
Promoted The main risk factors for a plain English program Tuesday April 26, 2016 By The Mandarin Features VIDEO: Investing in plain English communication comes with enormous opportunity but potential risk. How do agencies identify and manage the traps? The Mandarin talks…
Promoted Why should government agencies invest in plain English? Sunday April 24, 2016 By The Mandarin Sponsored VIDEO: Why is plain English a good investment for government agencies? The Plain English Foundation's Dr Neil James talks to The Mandarin publisher Tom…
Promoted The critical factors for plain English success in government Sunday April 24, 2016 By The Mandarin Features VIDEO: Government agencies are beginning to see the value in using plain English internally and externally. But what are the factors that will deliver…
Promoted The big savings that can come from shared and common services Friday April 15, 2016 By Steve Bishop Features Short of amalgamation, there are still big cost savings for governments and agencies in shared services. One UK local government leader explains the reward can…
Promoted Innovation in gov transactions: delivering expectations Wednesday April 13, 2016 By The Mandarin Features VIDEO: Government can't fall behind the private sector in the digital transactions space. CBA's government lead Emmanuel Alfieris talks to The Mandarin about what…
Promoted Economic forecast: the key trends for Australian government Tuesday April 12, 2016 By The Mandarin Features VIDEO: What does the Australian economy hold for policymakers in 2016? Commonwealth Bank economist Michael Blythe talks to The Mandarin about the key market…
Promoted Joining the dots: building location intelligence into government Thursday April 7, 2016 By Tom Burton Features Government is a natural geographical industry and is ripe for innovation using a newly released national address database. Location-based services could provide powerful insights for…