Promoted Tools for the modern regulator: experts in conversation Features VIDEO: ACCC deputy chair Delia Rickard, former Victorian executive and Nous consultant Claire Noone and Communications Alliance CEO John Stanton discuss the regulatory environment…
Promoted Streamlining the selection process: the NT experience Monday March 7, 2016 By Craig Allen Career Advice The NT government has led the way in streamlining recruitment processes, cutting selection criteria and embracing online tools. The territory's public employment commissioner reflects on…
Promoted Economic outlook: what you need to know this year Tuesday February 16, 2016 By The Mandarin Economy & Industry In the face of significant market and international headwinds Australia should again perform well, as the benefits of a lower dollar and relatively low interest…
Promoted Breaking down information barriers with Content Hub Friday February 12, 2016 By The Mandarin Features As Australian governments begin to adopt API technology, managing and publishing content across multiple platforms will become increasingly important. One system can distribute everywhere.
Promoted Three things the public service needs for API-driven innovation Thursday February 11, 2016 By APIdays Communications & Technology Culture, not technology, is the roadblock to innovation in the public service, according to one "digital disrupter". She shares her experience with the NSW government…
Promoted Penny Webb-Smart: whole-of-government approach to service Monday February 8, 2016 By Penny Webb-Smart Community & Social Service delivery is about people: the customer, and the community of workers government increasingly needs to deliver 21st century transactions. A senior executive in NSW…
Promoted The reverse web and what government must do to adapt Tuesday December 22, 2015 By The Mandarin Features What's the "reverse web" — and why do our agencies need to be on it? Dries Buytaert, a founding father of the open source movement,…
Promoted Think big, start small, iterate wildly: the govCMS approach Thursday December 17, 2015 By The Mandarin Engage.gov Government must be more innovative, more agile, to keep up with the private sector and the demands of citizens. In the digital space, the solution…
Promoted Payment tech: better ways to interact with government Thursday December 17, 2015 By The Mandarin Features New payment devices are revolutionising the way enterprises and agencies are interacting with users. For government, as one local council found, it's about delivering a…
Promoted Citizen experience: why innovation in transactions matters Thursday December 17, 2015 By The Mandarin Features Constant innovation in the online and mobile technology space has dramatically raised citizen expectations when it comes to transactional experiences. The future for government agencies…
Promoted Watch: beyond government, financial planning for the future Wednesday December 16, 2015 By The Mandarin Features VIDEO: Careers in the public service have changed, but for many complacency around financial management hasn't. Dixon's Nerida Cole guides government workers through what…
Promoted The biggest bang for your cybersecurity buck: key questions Wednesday December 16, 2015 By The Mandarin Features Are you spending enough -- and getting the most value -- on cybersecurity? It starts with some key questions, global thought leader John Ellis revealed…
Promoted Infographic: are you financially prepared for the future? Tuesday December 15, 2015 By The Mandarin Features Are you set up financially for the future? What about your family? Are you prepared for career changes, retirement and the unexpected in life? Take…
Promoted Watch: the opportunities — and threats — online for government Tuesday December 15, 2015 By The Mandarin Features VIDEO: There are big opportunities for government in optimising their digital offerings. But there are also increasing threats. John Ellis answers the questions most…
Promoted One system, transformative change: a smart CMS Friday December 11, 2015 By The Mandarin Features John Sheridan says the cloud-based, open-source content management platform now operating across government allows agencies a flexibility in their online interfaces never before possible. "This…