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Cloud communications building resilience and agility in the public sector
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Cloud communications building resilience and agility in the public sector

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The last 12 months have shown the value of cloud computing for all organisations, including those in the public sector. When the shift was made…

By RingCentral

Friday April 9, 2021
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Why the public sector can’t afford not to get personal with citizens
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Why the public sector can’t afford not to get personal with citizens

Tuesday March 30, 2021

By Brad Howarth

  • Communications & Technology

We live in a digital era, and when it comes to accessing services, Australians are overwhelmingly expressing their preference for digital interaction. But successful digital…

eBook: Elevating the art of citizen conversations

eBook: Elevating the art of citizen conversations

Tuesday March 30, 2021

By Smart Communications

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Governments around the world recognise the importance of improving citizen conversations and are investing in ways to make them smarter. In Australia, for example, the…

Are small business loans getting more difficult to access?
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Are small business loans getting more difficult to access?

Monday March 29, 2021

By Small Business Loans Australia

  • Economy & Industry

In 2018-2019, small businesses contributed $418 billion to Australia’s GDP – equivalent to 32% of Australia’s total economy. By employing 4.7 million people, small businesses…

How can governments deliver customer experience like Amazon or Apple?
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How can governments deliver customer experience like Amazon or Apple?

Thursday March 25, 2021

By Dan Cooke

  • Communications & Technology

Driven by the ‘digital natives’, customers have grown to expect an online, easy experience. How can government agencies keep up? It is a truism that…

Reimagining corporate education in a post-COVID world
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Reimagining corporate education in a post-COVID world

Friday March 19, 2021

By Catherine Batch

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If 2020 taught us anything, it's that reinvention is always possible and that perhaps COVID gave corporate education just the nudge it needed.

Mastering the lessons of crisis management and rapid recovery
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Mastering the lessons of crisis management and rapid recovery

Friday March 12, 2021

By Grosvenor Performance Group

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I wonder if we could take a minute out of our busy lives to reflect… What were you doing when some of these crises unfolded?…

Helping policymakers demystify data
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Helping policymakers demystify data

Monday March 8, 2021

By Carnegie Mellon University Australia

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Public sector professionals with an entrepreneurial digital mindset can harness big data to improve service delivery, build social acceptance of new technologies, and avoid disastrous…

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eBook: Cloud benefits for Australian local councils

eBook: Cloud benefits for Australian local councils

Friday March 5, 2021

By RingCentral

  • Resource library

Local councils and schools are the pillars of our communities that provide continuous support and education for all people, yet struggle to access up-to-date platforms…

Why data in the cloud is not always protected by default
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Why data in the cloud is not always protected by default

Friday March 5, 2021

By Veeam

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Office 365 has proven highly popular with public sector organisations across Australia, thanks to its advanced functionality and cloud-based accessibility. But while Office 365 stores…

eBook: The finer points of Microsoft Teams backups

eBook: The finer points of Microsoft Teams backups

Friday March 5, 2021

By Veeam

  • Resource library

On the surface, backing up Microsoft Teams probably sounds like a really simple thing to do… Teams is a part of Microsoft Office 365, so…

Setting up a workforce that engenders public trust
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Setting up a workforce that engenders public trust

Friday March 5, 2021

By Stephanie Waddon

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When citizens have trust in the institutions that govern them, society benefits as a whole. Trust is the glue that facilitates collective action for mutual…

Whitepaper: How digital document processes are shifting from best practice to business necessity

Whitepaper: How digital document processes are shifting from best practice to business necessity

Thursday March 4, 2021

By Adobe

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72% of businesses see digital workflows as their way to thrive in changing times. In this Forrester report you’ll learn: How digital document processes help…

Why digitalisation doesn’t always assume efficiency in government
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Why digitalisation doesn’t always assume efficiency in government

Thursday March 4, 2021

By Brad Howarth

  • Communications & Technology

The COVID-19 crisis will have a lasting impact on the world long after the rollout of a vaccine. The race to adapt to a swiftly…

Not all consultants are the same
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Not all consultants are the same

Monday March 1, 2021

By John Glenn

  • Sponsored

A recent article suggested replacing consultants with a “public sector reserve”. I thought it was a nonsense, addressing a ‘symptom’ rather than the root cause.

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