Can a public service press release contain 'sensitive' personal information? News Just “correcting the record” is not always a good enough reason for the public service to release someone’s personal details, and although it can be in…
When it comes to trust, a good offence is your worst defence Monday March 6, 2017 By Matthew Beard Features Centrelink bosses think they stayed within the law but they "rode roughshod" over conventional attitudes to privacy, writes ethicist Matthew Beard. Governments should pick their…
Centrelink's one weird trick to get unbelievably good call centre stats Friday March 3, 2017 By Stephen Easton Editors' Picks The truth behind Centrelink's unbelievably good call centre stats has come out in Senate Estimates, pressure is ramping up on the minister over his role…
Privacy commissioner 'making inquiries' about Centrelink's flexible privacy principles Tuesday February 28, 2017 By Stephen Easton News Centrelink maintains it is legal to release a client's personal details to "correct the record" but the privacy commissioner is asking questions about its decision…
