Six steps to accelerating Australia’s digital government
Public agencies wanting to be effective in a citizen-empowered world need to focus on developing key foundational strengths. Read More
artificial intelligence
Preparing Australian cities for the fourth industrial revolution
This is a slightly edited version of a speech by Martin Parkinson, secretary, Department of the Prime Minister and Cabinet, to the Property Council of Australia… Read More
What would you do if you had $2 million to invest in democracy in Australia?
What would you do if you had $2 million to invest in democracy in Australia? Last year, the Australian government awarded two organisations $1 million each under the Business Research Innovation and Investment Program. Read More
New DHS citizen experience chief: automation will lead to more ‘human’ services
The Department of Human Services has a new “chief citizen experience officer” who hopes digital transformation can bring relief to both disgruntled clients and frazzled frontline staff, but the government continues to send mixed messages about its priorities in the portfolio. Read More
Is government prepared for the analytics economy?
The volume of data government generates, collects, exchanges and analyses is going through the roof. So what does it take to create a sound governance model that not only meets public expectations but can still glean useful context, intelligence and solid evidence to power effective policy? Read More
A supplier’s view of ICT procurement: the digital experience must be seamless disruption
Tony Katsabaris, Adobe's managing director for the public sector in the Asia-Pacific region, discusses ICT procurement in the age of digital disruption with The Mandarin. Read More
Robots in the ranks: how human skills fit together with artificial intelligence
This week, public sector discussions centre around artificial intelligence and how technology will shape the jobs of the future. Research suggests future jobs will require people skills more than high-level engineering and maths, as most people will work with technology, rather than build it. Read More
Intuitive government is coming. Is your network ready?
Public sector responses to issues are traditionally reactive rather than anticipatory because of the time it takes to get good data. That’s changing rapidly as networks and machines literally start to think ahead. Read More
Artificial intelligence and profiling at the Commonwealth Games
Advances in biometric, policing and crowd management technology combined with global heightened security concerns will put the GC2018 into uncharted territory. Can future events of this scale be safe and secure as well as fair, accessible and compliant with privacy protections? Read More
Healthcare technology is surging ahead, but needs cohesive policy to boost Australia’s outcomes
Systemic thinking needs to adapt if e-health is to truly deliver. Read More
Predictive algorithms can give better policy answers, if you ask the right questions
The Commonwealth's behavioural economics team believes intelligent predictive computer programs can transform certain kinds of official decision making. But as always, the tool has to be applied with expertise and in the right situation. Read More
The keys to tech shift from one of the Commonwealth’s busiest CIOs
Digital transformation in a major department is a huge job. Have a risk management plan, but don't lie awake thinking of everything that could go wrong, says Immigration and Border Protection's CIO. Read More
Leading into the future: opportunities in the ‘bot economy’
The bots are coming. But the opportunities in artificial intelligence for government agencies will only come with something much more human: real organisational leadership. Read More
Hack the state, Mike Bracken tells public servants
We have the opportunity to start again, to resize and reshape the operations of the state around new technologies, argues the former UK digital head. Frankly, he says, if we don't, they’ll do it to us. Read More
Big data overload: keep analytics focused on business needs
Big data overload is already beginning, but analytics can't do everything. So focus on business needs, experiment, and look for actionable insights, say government's data experts. How DIBP is using AI to measure risk. Read More