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citizen engagement


eBook: Putting the ‘public’ into public sector transformation
Partner Content

eBook: Putting the ‘public’ into public sector transformation

The Australian government wants to become one of the top 3 digital governments in the world within the next 10 years. It recognises that the

By MTX Australia

April 26, 2022
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The hidden cost of poor content
Promoted

The hidden cost of poor content

May 14, 2021

By Biotext

Good content – a logical structure, plain language and effective visuals – helps people to understand information. What might be surprising is that good content

Why the public sector can’t afford not to get personal with citizens
Partner Content

Why the public sector can’t afford not to get personal with citizens

March 30, 2021

By Brad Howarth

We live in a digital era, and when it comes to accessing services, Australians are overwhelmingly expressing their preference for digital interaction. But successful digital

Report: A blueprint for enhanced citizen experiences

Report: A blueprint for enhanced citizen experiences

March 2, 2021

By Adobe

Government websites have had almost a billion visits since the onset of the pandemic as Australians sought reliable information and support services en mass. Digital

There’s a reason not everyone loves citizen engagement

There’s a reason not everyone loves citizen engagement

February 10, 2021

By Alice Whitehead

  • Australian Capital Territory

When I talk about citizen engagement, I usually describe it as having two parts — “digital Athens” and co-design. Digital Athens embodies the idea of harnessing the

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