Trust is an incredibly valuable community. Difficult to earn, but essential for strong relationships, especially during times of change. Rarely (if ever) has the value…

It’s often said that the onset of the pandemic accelerated the digitalisation of services, and in the public sector we saw agencies perform superhuman feats…

Citizen engagement after Covid-19 must function differently.

Let’s make sure that as digital government takes shape, we stay accountable for what happens next. Let’s make sure we get it right.

New research examines the public sector’s use of AI, revealing the biggest challenges for applying potentially revolutionary AI solutions and how agencies can overcome them.

The Department of the Premier and Cabinet's Office of Digital Government will run the new centre, which innovation and ICT minister Dave Kelly has described…

There is also a fact sheet for citizens dealing with automated decision-making, digital government and preserving information access rights to ensure that citizens are aware…

The draft Digital Inclusion Blueprint states that 11.6% of WA households don’t have access to the internet, and 26% of the state's lowest income earners…

Last year, Australia's prime minister was counted among the world's 20 "most influential people in digital government" by Apolitical, an international network of public servants,…

Public sector leaders have joined up in Sydney this week to discuss issues surrounding digital government, including ethics, the definition of public interest, and accountability.

New South Wales digital government expert Pia Andrews has stepped down from her role as an executive director in the Department of Customer Service after…

In today’s contemporary public service, being aware of and connected to the many global issues that impact on our lives here in Australia is an important leadership capability.

The Digital Transformation Agency has opened nominations for this year's Australian Digital Government Awards, which have replaced the federal government's ICT awards that were last…

A deal between the Commonwealth government and the cloud computing giant Amazon Web Services will simplify procurement of services for the whole public sector.