Promoted Building a better digital experience for citizens Communications & Technology Around the world public sector agencies are adopting digital transformation to build better services for people and communities. Digital transformation has already improved the service…
Promoted Will a lack of tech talent derail Australia’s digital ambitions? Wednesday December 1, 2021 By Synergy Group Communications & Technology A perfect storm of pandemic-accelerated digital transformation, lofty Federal Government aspirations and reduced migration is making life difficult for APS recruiters. As has been endlessly…
Accelerating the construction sector’s digital transformation will help Australia meet net zero by 2050 Thursday November 25, 2021 By Rob Bryant Economy & Industry Legislation is a sure way to help the construction sector accelerate its use of digital technology, which would be a big step toward net zero.
Promoted Building digital trust to build Australia’s digital economy Tuesday November 16, 2021 By Synergy Group Communications & Technology Steve Jobs recruited the CEO of Pepsi in 1983 by asking him, “Do you want to sell sugar-water the rest of your life? Or do…
Promoted Putting citizens at the heart of service transformation Thursday November 11, 2021 By The Mandarin Communications & Technology Each day, millions of Australian citizens engage with government agencies. Many of these interactions are effortless, while others consume significant time and energy. As citizens,…
Promoted Removing barriers to online participation Friday August 20, 2021 By Alex Monnig Sponsored The incredible adaptability of providers in the face of COVID-19 disruption ensured millions of Australians could still access vital services in 2020. And while “two…
Promoted Strengthening public trust through data Monday August 16, 2021 By Tableau Sponsored The relationship between government bodies and the public has been severely tested and, ultimately, strengthened in Australia during the past 12 months. Uncertainty accompanying Covid…
Services Australia CIO to lead new Victorian agency Friday July 30, 2021 By Shannon Jenkins Communications & Technology The Victorian government has appointed Michael McNamara to lead the state's new digital transformation agency.
Digital transformation top priority for local government CEOs Friday July 2, 2021 By Shannon Jenkins Community & Social Local government leaders from across Australia are most concerned about digital transformation and the wellbeing of their communities post-COVID.
Promoted Why trust is critical for exceptional service experience Tuesday June 29, 2021 By Salesforce Sponsored Trust is an incredibly valuable community. Difficult to earn, but essential for strong relationships, especially during times of change. Rarely (if ever) has the value…
WA government to simplify services under new digital strategy Monday June 28, 2021 By Shannon Jenkins Communications & Technology The digital strategy's four priorities are to improve services, inform decisions, strengthen cyber security, and be digitally inclusive.
Queensland government pins economic recovery on promise of digital workforce Thursday June 24, 2021 By Melissa Coade Economy & Industry A four-year action plan for QLD's digital professional workforce was launched on Thursday as part of the state’s ‘plan for economic recovery’.
Promoted Why being the best at digital means being the best at all things Thursday June 24, 2021 By Adobe Sponsored It’s often said that the onset of the pandemic accelerated the digitalisation of services, and in the public sector we saw agencies perform superhuman feats…
Vic government looking for Digital Victoria CEO Monday May 31, 2021 By Shannon Jenkins Communications & Technology Looking for someone who has led ‘a range of complex digital and technology projects of significant scale and complexity’ to fill the role of CEO…
Whitepaper: Achieving better public service through digital government Friday May 21, 2021 By Smart Communications Resource library Our world has become digital, and though the public sector has sometimes been slow to embrace digital opportunities, COVID-19 has largely changed that. Many organisations…
