WPIT good: DHS aims to prove public servants can do 'agile' Career Advice The Department of Human Services WPIT program aims to completely rebuild the nuts and bolts side of the social safety net. If it goes to…
Digital disrupts all of society — including politics and public policy Friday August 5, 2016 By Simon Banks Engagement ALL THINGS P: Elections are fought on Twitter and Facebook. Public policy engagement must be online. You don't need to master the technology, says…
First Code for Victoria projects announced Wednesday August 3, 2016 By David Donaldson News Biodiversity, contracts and legal aid platforms will comprise the first three products of the new Code for Victoria fellowships.
Hack the state, Mike Bracken tells public servants Tuesday August 2, 2016 By Stephen Easton News We have the opportunity to start again, to resize and reshape the operations of the state around new technologies, argues the former UK digital head.
Government dashboards go live as DTO celebrates its first year Friday July 29, 2016 By Stephen Easton Communications & Technology No more hiding performance until Senate Estimates ... online performance dashboards for digital service delivery are coming to the Commonwealth. The DTO released early prototypes…
Promoted Brushing up on the plain English essentials Wednesday July 27, 2016 By Dr Neil James Engagement As public sector agencies increasingly embrace plain English, staff at all levels will need to refresh their writing skills. But what is the best way…
Promoted Digital government report card: which states are leading? Wednesday July 20, 2016 By The Mandarin Features NSW has led the way in a customer-led digital revolution inside government agencies. But other states are now snapping at their heels, competing and learning…
Mike Bracken: bureaucratic inertia felt like being set up to fail Tuesday July 19, 2016 By Stephen Easton News Digital government services are nowhere near the biggest customer service challenges around, says the founder of the UK's GDS. Digital government services should be as…
Promoted The adblocker generation: can't beat them, understand them Wednesday July 6, 2016 By Ryan Griffin Engagement People don't hate ads, only ads they're not interested in. Anyone in the digital space — governments included — must come to terms with the…
Promoted Seven things government can learn from business on digital change Friday July 1, 2016 By Justin Di Lollo Engagement Government must look to business to stay ahead of the game on digital. Here's seven classic characterisations of the entrepreneur to inspire digital change leaders…
Promoted The 'we economy' and why government must learn to share Thursday June 30, 2016 By The Mandarin Economy & Industry The "we economy" offers new opportunities in the digital marketplace. Government agencies could benefit by exploiting synergies with the private sector. But can it handle…
Does myGov need a new bureaucratic supremo? Tuesday June 28, 2016 By Stephen Easton Communications & Technology Is DTO taking over myGov, toppling Human Services as lead agency? The media narrative doesn't much resemble the policies from this campaign, and perhaps misses…
Broadband for all: telecommunications inquiry considers universal access Friday June 24, 2016 By Stephen Easton News Payphones are rapidly vanishing and landline use is steadily dropping, so how can government best ensure every Australian has reasonable access to telecommunications? The Productivity…
Promoted The mitigation plan you need for inevitable cybersecurity attack Wednesday June 22, 2016 By The Mandarin Communications & Technology Government web infrastructure is inevitably vulnerable to so-called Distributed Denial of Service attacks. Here's the mitigation plan you need to put in place to protect…
Scrum Masters to coach public servants to be Agile Monday June 20, 2016 By Stephen Easton News The Digital Transformation Office needs help to teach the public service what it means to be Agile. Meanwhile, the Coalition pledges to give the DTO…
