Enterprise content management systems are at the nexus of the digital transformation across government agencies. The rapidly evolving technology is a serious solution for change…

Asking citizens about privacy is not a reliable indicator of how they act, argues the DTO's head of identity, ahead of the launch of a…

OPINION: The promise of digital government is enormous. But, Malcolm Turnbull's digital transformation adviser writes in a new monograph, it must reach all tiers…

OPINION: Government must move the needle permanently, not just rev the engine — become an evolutionary body attuned to community needs. One digital consultant…

In doesn't look like anything criminal took place in the massive IT disaster at the Department of Health in WA. But it was so badly…

FEATURE: Despite homogeneity, within government's human capital lie true entrepreneurs. DARPA's "special forces" model is an unconventional approach to unlocking potential, writes a veteran…

The Department of Human Services hopes marketing will provide another opportunity for a fresh start, updating its physical shopfront fit-outs and making use of "the…

Culture, not technology, is the roadblock to innovation in the public service, according to one "digital disrupter". She shares her experience with the NSW government…

The National Archives of Australia has released new guidance on digital record keeping to help federal agencies meet their obligations. And Standards Australia has a…

From New York City to the stockyards of the Australian bush, digital platforms are transforming business and government. Interconnectivity is key. Here's what's working.

Public service CEO wanted: must be able to pull the federal government's shambolic efforts to create universal electronic health records out of the fire.

The slow, incremental digital services revolution in the federal government is so important that one department has dedicated a new division to it.

What's the "reverse web" — and why do our agencies need to be on it? Dries Buytaert, a founding father of the open source movement,…