Promoted Influencer marketing: how government can win online Engagement If government agencies are to succeed online they need to be able to leverage influencers. Influencer marketing is becoming increasingly strategic, measurable and integrated into…
Promoted Invisible payments: will we value when we don't transact? Wednesday June 1, 2016 By Sam Court Engagement Australians seem ready for friction-less, "invisible" payment systems, even if the companies and technology are lagging behind. But watch for signs of cognitive dissonance ...
Promoted Creating 'innovation economy' is evolution, not revolution Wednesday June 1, 2016 By Sam Court Engagement If Australia truly wants to become a global hub for innovation, we need to not only look at funding for high-risk start-ups, but also better…
Promoted Building better government services the design-centric way Sunday May 29, 2016 By The Mandarin Communications & Technology Government agencies have a great opportunity — and a mandate — to combine data-centric design with the power of analytics to provide better services to…
Promoted The business case for digital transformation: be a tourist Sunday May 22, 2016 By Saul Flores Engagement Why can't government agencies act like the private sector when it comes to digital transformation? The digital revamp of Tourism Australia shows the lessons to…
Promoted Utilising data to rebuild citizenship in the 21st century Friday May 20, 2016 By Alvaro Maz Features The Digital Transformation Office can't fix everything that's wrong in government. Developing capability from within can help bridge the gap between citizen expectation and delivery.
Promoted Data analytics: a powerful tool for smaller, leaner government Monday May 16, 2016 By The Mandarin Communications & Technology The federal budget called for government to be "smaller, more digital, and more flexible". So how can data analytics help agencies achieve these important future…
Singapore launches government data sharing platform MyInfo Monday May 16, 2016 By David Donaldson News Singaporeans will no longer need to enter personal information for every government transaction, with its new MyInfo system. It will require consent before sharing data…
Promoted The technology at the centre of government digital transformation Friday May 6, 2016 By The Mandarin Communications & Technology Enterprise content management systems are at the nexus of the digital transformation across government agencies. The rapidly evolving technology is a serious solution for change…
Digital identity: see what citizens do, not what they say Tuesday April 26, 2016 By David Donaldson Communications & Technology Asking citizens about privacy is not a reliable indicator of how they act, argues the DTO's head of identity, ahead of the launch of a…
The big data, big benefits and big savings in digital Thursday April 21, 2016 By Angus Taylor Features OPINION: The promise of digital government is enormous. But, Malcolm Turnbull's digital transformation adviser writes in a new monograph, it must reach all tiers…
Turnbull: 'look to other jurisdictions' and plagiarise the best ideas Wednesday April 20, 2016 By Stephen Easton Editors' Picks The Prime Minister wants public servants to swallow their pride and seek best practice wherever it is found ... even from Wellington. We must be…
After digital transformation comes a change culture Tuesday February 23, 2016 By Craig Thomler Communications & Technology OPINION: Government must move the needle permanently, not just rev the engine — become an evolutionary body attuned to community needs. One digital consultant…
WA Health's IT disaster not criminal, but premier keeps CCC option Monday February 22, 2016 By Stephen Easton News In doesn't look like anything criminal took place in the massive IT disaster at the Department of Health in WA. But it was so badly…
Hollywood, DARPA and innovation in the public service Friday February 19, 2016 By Marie Johnson Career Advice FEATURE: Despite homogeneity, within government's human capital lie true entrepreneurs. DARPA's "special forces" model is an unconventional approach to unlocking potential, writes a veteran…
