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Dispute Resolution


AFCA report calls for better transparency and more staff capability reviews

AFCA report calls for better transparency and more staff capability reviews

  • Community & Social

A review into the Australian Financial Complaints Authority (AFCA) by a unit from within Treasury has made 14 recommendations.

Melissa Coade

By Melissa Coade

Monday November 29, 2021
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Latest


Mediation is on the rise – how can you strengthen the process?
Promoted

Mediation is on the rise – how can you strengthen the process?

Tuesday November 2, 2021

By Mediator Standards Board

  • Sponsored

The popularity of alternative dispute resolution (ADR) looks set to increase as excessive and ever-increasing court backlogs continue to delay access to justice. Most Australian…

eBook: Resolving distressed programs

eBook: Resolving distressed programs

Tuesday February 4, 2020

By Kiah Consulting

  • Resource library

Whether you’re in the public or private sector, disagreement is a healthy part of any program. But what do you do when it starts to…

Andrew Mills: Tax Office improving dispute resolution process

Wednesday January 21, 2015

By Andrew Mills

  • Features

The Tax Office hasn't always gotten its dispute resolution process right in the past, the ATO's second commissioner admits -- but they're working on reaching…

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