Fairer and less Kafkaesque: Elizabeth Cosson takes command of DVA's five-year plan Defence The new secretary of the Department of Veterans’ Affairs, Elizabeth Cosson, has spent some of her first few months in the job putting out fires…
Elizabeth Cosson appointed DVA secretary, Turnbull announces gender parity at the top Wednesday April 11, 2018 By Stephen Easton News The secretary of the Department of Veterans' Affairs, Simon Lewis, has handed in his resignation and Elizabeth Cosson has been chosen to step into the…
Centrelink's one weird trick to get unbelievably good call centre stats Friday March 3, 2017 By Stephen Easton Editors' Picks The truth behind Centrelink's unbelievably good call centre stats has come out in Senate Estimates, pressure is ramping up on the minister over his role…