Can artists bring a new perspective to emergency management? A Melbourne project called Refuge is helping both citizens and public agencies rethink how they respond.

Australia's emergency response organisations are a great example of public services committed to continuous learning and improvement. A focus on prevention and mitigation has led…

Victoria forged two agreements in the US this week, which emergency management commissioner Craig Lapsley says will promote improved service delivery.

Sometimes a policy change isn't enough to get the intended outcome and agencies must go the extra step. Copyright hurdles over Victoria's bushfire data have…

Politicians love to announce that their state's fire brigade or ambulance response times have improved, or are the best in the nation. A Victorian audit…

Queensland's ambulance bosses keep the lines of communication open with front-line staff and are always on the lookout for ways to move faster, save more…

Emergency services officers have been praised for their efforts in ending the deadly Martin Place siege, with thanks also for public servants involved in the…

The inquiry into Victoria's disastrous Hazelwood mine fire commended and criticised the work of authorities. There's lessons in crisis management and health administration.