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experimentation


BiiG 2022: Why human learning systems matter for government service transformation
  • Premium
  • Insights and analysis

BiiG 2022: Why human learning systems matter for government service transformation

  • Community & Social

When bureaucrats ask themselves if their experience of public service is defined by learning and experimentation, a negative response should cause pause for thought. A

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By Melissa Coade

April 27, 2022
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Trust crisis: can a big government still act local and involve citizens?

Trust crisis: can a big government still act local and involve citizens?

November 27, 2017

By Stephen Easton

  • Features

There’s a crisis of public trust in the processes and institutions of government, part of a growing distrust of all voices that once spoke with

NSW nudge teams set their sights on more complex public policy challenges

NSW nudge teams set their sights on more complex public policy challenges

April 12, 2017

By Stephen Easton

  • Features

The New South Wales government was an early adopter of behavioural science, and its Behavioural Insights Unit has now started to consider applying the popular

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