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Failure

We need a safe space for policy failure

Allowing public servants the space to try new things and sometimes fail requires a shift in thinking from politicians and the media in particular. New ideas must be backed by evidence, however. Read More

What to do when public services fail

A culture that doesn't shut down the reporting of problems is vital to a healthy organisation, argues a new report into failure in the public sector. Go further than structural change — and remember that repair takes time. Read More