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Smart Communications well positioned to transform forms process with launch of SmartIQ

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Australia’s digital and online forms specialist, Intelledox, is now known as SmartIQ, the latest addition to Smart Communications’ Customer Conversations Management Platform.

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Writing a form sounds simple, but isn't. Public servants must balance readability and logic with the needs of complex policy and legislation

By Stephen Easton

Communications & Technology

Filling out forms is still one of the main ways people interact with government. Each government jurisdiction will have its own priorities when designing a…

Filling out forms for aged care is getting simpler, funding major reforms not so much

By Stephen Easton

Federal

In the Australian aged care system, simplifying the complex forms people have to fill out falls to the members of the Aged Care Forms Taskforce;…

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Smart Communications well positioned to transform forms process with launch of SmartIQ

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Writing a form sounds simple, but isn't. Public servants must balance readability and logic with the needs of complex policy and legislation

Filling out forms for aged care is getting simpler, funding major reforms not so much