Tom Burton: the case for the Department of Digital Features The digital revolution is well under way, rapidly causing massive change, challenges and opportunities. Yet there is no consolidated policy agency with deep digital smarts…
Centrelink's debt recovery system: automation without good public administration Monday April 10, 2017 By Stephen Easton News The Commonwealth Ombudsman reports Centrelink's automated debt recovery drive is an example of digital transformation that failed to maintain good public administration, procedural fairness under…
