Government service delivery agencies that can’t “answer the friggin’ phones” should not be spending time and money exploring exciting new areas like big data analytics,…

It's not worth creating a single government website like the federal government almost got with gov.au, in the view of NSW chief information and digital…

INTERVIEW: The Digital Transformation Agency is reviewing all big federal IT projects but it will only get involved selectively, says Assistant Minister Angus Taylor.

Government agencies have a great opportunity — and a mandate — to combine data-centric design with the power of analytics to provide better services to…

Will govCMS mean bland, cookie-cutter websites? No way, argues one of its creators. John Sheridan says people are queuing up to join thanks to the…

As Australia takes tentative steps towards open government, it should not forget the policy domain. Disruptive problem solving, like DTO evangelises, and wider engagement in…

As gov.au moves into beta, Australia's digiterati have not fallen unanimously behind the design priority of moving to a single portal to rule them all.

The DTO releases its alpha version of gov.au as it plans to cull from the 1500 websites the federal government already operates that are out…

Wanted: a digital guru to finish building and run a single website for the whole federal government. The DTO is seeking an executive to manage…