information systems

How can governments deliver customer experience like Amazon or Apple?

Communications & Technology

Driven by the ‘digital natives’, customers have grown to expect an online, easy experience. How can government agencies keep up? It is a truism that…

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Working with ministers and their offices in a time of political volatility

By Sonya Sherman and Tom Burton

Sponsored

Ministers and their offices are facing major volatility. Empowered citizens and stakeholders want recognition of their concerns – and for governments to respond quickly with…

Promoted

Joining the dots: pathways for sharing information safely across silos

By Tom Burton

Communications & Technology

As the public sector looks to exploit the value of sharing information between agencies, across jurisdictions and with service providers, it raises questions about how…