The notoriously long average waiting times for Centrelink’s phone lines are “plummeting” after the outsourcing of several thousand extra operators, claims Minister for Human Services… Read More
Victoria Police has accepted 23 recommendations from its former chief Neil Comrie following last year’s revelations of faked breath tests. The force needs… Read More
A significant number of random breath tests conducted by Victoria Police in recent years have been fake, in an example of the potential for perverse incentives in key performance indicators. Read More
Betters ways to receive early warning of health deterioration before a transfer to intensive care occurs are urgently needed. Good technology in other wards goes a long way to meeting that challenge. Read More
Good healthcare technology advances diagnosis and treatments. The best solutions deliver holistic efficiency, faster insight and accuracy that maximises both benefits and finite funds. Read More
The South Australian premier has found a permanent replacement for one of four chief executives he sacked shortly after coming into office, and now plans to set a series of public performance targets for government agencies. Read More
New South Wales residents should be given more detailed information about how local councils spend their money and what they get out of it, the auditor-general recommends, and the peak body that represents them is all for it. Read More
The Australian Pesticides and Veterinary Medicines Authority says its latest performance report shows improvement, but its difficult relocation to Armidale continues to undermine the public service decentralisation policy championed by the Nationals. Read More
The Queensland government has established an independent unit to measure, analyse and report on crime statistics. The Qld Attorney-General hopes the office will restore confidence in the figures and also provide analysis and research to support evidence-based policing and policy. Read More
