The mass exodus of top staff is just one symptom of the challenges facing the new Digital Transformation Agency. Its new CEO has begun a goodwill tour to find a new place for it among the squabbling APS heavyweights. Read More
Government service delivery agencies that can’t “answer the friggin’ phones” should not be spending time and money exploring exciting new areas like big data analytics, artificial intelligence and gamification, argues the Commonwealth’s former chief digital officer Paul Shetler. Read More
It's not worth creating a single government website like the federal government almost got with gov.au, in the view of NSW chief information and digital officer Damon Rees. Read More
The new CEO of the Digital Transformation Agency, Gavin Slater, arrives in Canberra, to lead the Federal government's $10 billion transformation agenda. He has a mandate to stop building new sites and instead strategically lead the reformation of the notorious legacy systems that have till now stymied the digital transformation program. Read More
The truth behind Centrelink's unbelievably good call centre stats has come out in Senate Estimates, pressure is ramping up on the minister over his role in releasing a client's personal details, and the bipartisan support for a bill giving Veterans' Affairs similar powers is now in doubt. Read More
The federal digital transformation agenda promises to overhaul the operating model that has underpinned the public sector since WWII. It requires very different skills and a major change in the culture of the APS. Read More
The sneaker-wearing Paul Shetler played the role of disruptor, but the appointment of a long-serving public servant as DTA's Canberra-based interim CEO effectively pulled the rug from under his freewheeling approach to development. Read More
As the newly empowered Digital Transformation Agency takes on a range of new strategic whole-of-government responsibilities, its interim CEO steps out to explain how it's gearing up for a much wider remit than its predecessor. Read More
The Communications deputy secretary has been tipped for many government chief executive roles this year. Now she will have her chance to lead one of the government's major structural shifts. Read More
Finance loses more turf. Turnbull's star recruit, DTO boss Paul Shetler, is to be moved on. A new agency in PM&C will now own all major government systems. Also, Martin Parkinson will lead a new oversight board. Read More
EXCLUSIVE: In one of the biggest administrative shakeups of a generation, Digital Transformation Minister Angus Taylor is pushing through a new government-wide approach to major systems. Centralising control of technology platforms in PM&C, a new agency takes over from the Digital Transformation Office. Read More
We have the opportunity to start again, to resize and reshape the operations of the state around new technologies, argues the former UK digital head. Frankly, he says, if we don't, they’ll do it to us. Read More
No more hiding performance until Senate Estimates ... online performance dashboards for digital service delivery are coming to the Commonwealth. The DTO released early prototypes this week as it celebrates a first year. Read More
Will govCMS mean bland, cookie-cutter websites? No way, argues one of its creators. John Sheridan says people are queuing up to join thanks to the platform's strengths: "value for money, fit for purpose, appropriate security". Read More
If GOV.AU is to be the centre around which all Commonwealth websites swirl, then now is the time to get familiar with Finance's govCMS publishing platform. The two agencies will now work closer. Read More
