Repairing relationships: Gavin Slater does not want to be carried out in a box Communications & Technology The mass exodus of top staff is just one symptom of the challenges facing the new Digital Transformation Agency. Its new CEO has begun a…
Paul Shetler: forget high tech fantasies if you can’t answer the phones Wednesday August 2, 2017 By Stephen Easton Editors' Picks Government service delivery agencies that can’t “answer the friggin’ phones” should not be spending time and money exploring exciting new areas like big data analytics,…
Single sites like gov.au are old hat, says NSW CIDO Damon Rees Wednesday July 26, 2017 By Stephen Easton News It's not worth creating a single government website like the federal government almost got with gov.au, in the view of NSW chief information and digital…
Tom Burton: Slater's digital challenges Thursday April 6, 2017 By Tom Burton Features The new CEO of the Digital Transformation Agency, Gavin Slater, arrives in Canberra, to lead the Federal government's $10 billion transformation agenda. He has a…
Centrelink's one weird trick to get unbelievably good call centre stats Friday March 3, 2017 By Stephen Easton Editors' Picks The truth behind Centrelink's unbelievably good call centre stats has come out in Senate Estimates, pressure is ramping up on the minister over his role…
Tom Burton: what Taylor's digital transformation agenda means Friday December 16, 2016 By Tom Burton Features The federal digital transformation agenda promises to overhaul the operating model that has underpinned the public sector since WWII. It requires very different skills and…
Down one digital evangelist: Paul Shetler quits after DTA shake-up Wednesday November 30, 2016 By Tom Burton Communications & Technology The sneaker-wearing Paul Shetler played the role of disruptor, but the appointment of a long-serving public servant as DTA's Canberra-based interim CEO effectively pulled the…
Digital chief Nerida O'Loughlin on building Turnbull's new 'PMO' Tuesday November 15, 2016 By Stephen Easton News As the newly empowered Digital Transformation Agency takes on a range of new strategic whole-of-government responsibilities, its interim CEO steps out to explain how it's…
Nerida O'Loughlin takes reins of Digital Transformation Agency Friday October 14, 2016 By Harley Dennett Communications & Technology The Communications deputy secretary has been tipped for many government chief executive roles this year. Now she will have her chance to lead one of…
Key changes in the digital agenda MoG public servants need to know Friday October 14, 2016 By Harley Dennett News Finance loses more turf. Turnbull's star recruit, DTO boss Paul Shetler, is to be moved on. A new agency in PM&C will now own all…
Digital agenda's first revamp: welcome to government as a platform Friday October 14, 2016 By Tom Burton Editors' Picks EXCLUSIVE: In one of the biggest administrative shakeups of a generation, Digital Transformation Minister Angus Taylor is pushing through a new government-wide approach to…
Hack the state, Mike Bracken tells public servants Tuesday August 2, 2016 By Stephen Easton News We have the opportunity to start again, to resize and reshape the operations of the state around new technologies, argues the former UK digital head.
Government dashboards go live as DTO celebrates its first year Friday July 29, 2016 By Stephen Easton Communications & Technology No more hiding performance until Senate Estimates ... online performance dashboards for digital service delivery are coming to the Commonwealth. The DTO released early prototypes…
Don’t worry, govCMS doesn’t mean standardised sites Thursday April 21, 2016 By David Donaldson News Will govCMS mean bland, cookie-cutter websites? No way, argues one of its creators. John Sheridan says people are queuing up to join thanks to the…
DTO patches up with Finance, brings govCMS to the new GOV.AU beta Wednesday April 20, 2016 By Harley Dennett Communications & Technology If GOV.AU is to be the centre around which all Commonwealth websites swirl, then now is the time to get familiar with Finance's govCMS publishing…
