Do you really think you’ll be successful if you simply copy what other people do? If that were the case, success would be easy. Here…

For public sector boards, it's important to consider how official structures and organisational culture work together, says ANAO.

Artificial Intelligence is now mainstream, fuelling more and more aspects of business and day-to-day life but how can data-driven innovation be brought to life and…

Department of Home Affairs secretary Michael Pezzullo made it very clear he has no intention of setting new performance targets for processing citizenship applications, as…

Proactivity at work can help solve problems and create new innovations. Just make sure your energy is directed wisely.

For government, being able to streamline or automate high frequency, low risk decisions is at a critical stage. Faced with a flood of information, government…

Most organisations' performance management systems are unpopular and ineffective. How can they be improved?…

What are public servants' biggest bugbears? Motivation-destroying hierarchy and performance management come in near the top, alongside confusing recruitment processes.

Commonwealth entities are improving their performance reporting but leadership is required to make sure they go beyond mere compliance, argues the final report of the…

The Queensland government wants to know what “the public sector of tomorrow” will look like and has asked Peter Coaldrake, who ran the Goss government’s…

Cognitive biases -- such as erring towards negative performance data -- can undermine the potential benefits of increased transparency. They might also help explain bureaucrats'…

New South Wales residents should be given more detailed information about how local councils spend their money and what they get out of it, the…