Government agencies need to be more open, honest and direct with the public, come to terms with social media and realise that working with people…

The Department of Human Services is planning to provide 200 staff per year with "plain English" training.

The department says it puts each piece of new content through several tests before it goes up, with "communication specialists and subject matter experts" creating…

Plain English in government is not a new concept. But when we know about the potential gains, how well are agencies doing in making it…

There comes a time during the writing of a government report when someone suggests bringing in an editor to “plain English” the text. But what…

Recent criticism of government websites highlighted the need to improve readability. But what exactly are readability measures, and should agencies rely on them?…

Change is hard. And plain English reform seems harder than most. To help us tackle the task, it’s worth reviewing the reasons people offer for…

When it comes to language, we all have our pet peeves: words that are overused, misused, or just plain abused. But should we go a…

As public sector agencies increasingly embrace plain English, staff at all levels will need to refresh their writing skills. But what is the best way…

Apart from the organisational benefits that plain English brings, there are personal reasons every CEO or government executive should embrace writing reform. Here's the top…

VIDEO: Australia doesn't yet link up its blogs like the UK does at blogs.gov.uk ... but it can still take advantage of the wisdom…

One mandarin's recent plea for "clear, crisp, meaningful and expressive" communication must go beyond just the words. Plain English must also include the structure, design…

The election won't just present clear policy options, but test the language for selling policy itself. So how did Scott Morrison and Bill Shorten open…