The Victorian government has begun a public catalogue of application programming interfaces (APIs) that allow software developers to more easily build third-party apps that pull information from its open datasets. Read More
Prime Minister Scott Morrison brought department heads out in front of the media cameras on Thursday and told them not to get in the way of his agenda. Read More
The Western Australian government plans to open a new shopfront and a related service delivery website representing four departments plus the police force under its… Read More
Placing citizens at the centre of policymaking and service design means they have the opportunity to shape policy and services in areas that matter to… Read More
Senior public servants fuel cynicism among citizens and staff if their ambitious rhetoric about innovative new approaches does not achieve the promised outcomes, warns government… Read More
When policy problems are complex, we need to understand and learn from the front line. Nicholas Gruen explains ways to improve the early, middle and… Read More
Can a link be drawn between the SCG Trust, Tony Shepherd, and the National Commission of Audit regarding how best to manage ageing infrastructure? Or is the real question, are there grounds to dismiss the SCG Trust for poor governance, not just for political alignment? Read More
A new survey reveals community attitudes towards the use of personal data by government and researchers. Read More
The New South Wales government has unveiled a new Digital Design System today, to encourage more consistency between different online services, websites, apps and registration… Read More
The DTA's role is to create a platform for digital transformation, not to promote individual projects. The projects belong to individual departments and agencies, argues Darryl Carlton. Read More
The Department of Human Services has opened a new centre of excellence to work on the next generation of digital assistants to support service delivery. But first, agencies need to provide joined up services across portfolios and different levels of government. Read More
If there is an unsung hero of Saturday’s so-called 'Danslide' state election result, it is the Victorian public service. Read More
The new digital strategy promises to cut through a century of federalism gridlock, offering to overhaul a suite of complex multi-jurisdictional life events that could fuel major economy-wide changes across the many domains governments operate in. Read More
Chris Eccles says the public service has defined itself by both moral purpose and big ideas for many decades. It’s just that the moral dimension has never been expressly articulated. Read More
In recent decades, many governments around the world have embraced a service delivery mindset inspired by management practices from the private sector. But now a different mindset is emerging, driven by younger generations who don't want to be customers. Read More
