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service delivery

Tom Burton: government is about to change, big time

The new digital strategy promises to cut through a century of federalism gridlock, offering to overhaul a suite of complex multi-jurisdictional life events that could fuel major economy-wide changes across the many domains governments operate in. Read More

Is government prepared for the analytics economy?

The volume of data government generates, collects, exchanges and analyses is going through the roof. So what does it take to create a sound governance model that not only meets public expectations but can still glean useful context, intelligence and solid evidence to power effective policy? Read More

Cost of federal tech projects revealed

Several agencies have broken down the budgets of current tech projects for the Senate's Finance and Public Administration Committee in answers to advance questions on notice attached to its digital service delivery inquiry. Read More