The Digital Transformation Agency has signed a memorandum of understanding with the Australian Information Industry Association, promising closer collaboration with members of the industry group…

Public trust in government is cooling, surveys show. Senior public servants are watching this and planning how to rejuvenate their organisations to engage with public…

When The Mandarin’s executive learning seminar series on information governance and digital transformation landed in Adelaide, it became very clear states have differing imperatives and…

In mid-2017 The Mandarin’s executive learning seminar series on digital transformation information governance hit the road, starting in Sydney, candidly revealing real-world challenges and urgency…

The federal Department of Health doesn't run any hospitals and its role is not widely understood. Secretary Martin Bowles explained how he intends to "steward"…

There's an enormous economic return in making government communication — internally and externally — easier to read. And while documents drive government it can help…

FEATURE: We have the technology to allow citizens to have more input in policymaking, but nothing will improve without willing governments and informed citizens.

Ministers tend to see departmental heads as their principal advisers — but there's a whole lot more to it than that, argued Finance's Jane Halton…

Senators have expressed concern over Australia Post's management of its stakeholder engagement processes, with CEO Ahmed Fahour coming in for a grilling at Senate Estimates.