Premium Insights and analysis How engaging are you? McKinsey’s three steps for better stakeholder management Editors' Picks Victoria Draudins discusses what makes some organisations better than others at good stakeholder engagement. Read more
Premium Case studies Driving voluntary behaviour change in a rural community: lessons from the Wharekopae river rehabilitation project Friday February 21, 2020 By David Donaldson Case studies A community-centred project in NZ is helping rehabilitate a polluted but popular swimming river. Working collaboratively with farmers and addressing funding issues has seen widespread… Read more
Premium Case studies How putting the community at the centre of the Dandenong Creek restoration project pushed Melbourne Water to new solutions Wednesday February 12, 2020 By David Donaldson Case studies Melbourne Water's award-winning makeover of Dandenong Creek not only broke with tradition in 'daylighting' a piped waterway, but made the community a core stakeholder in… Read more
Once more unto the socials: NDIS chief stays on Twitter, enjoys minister’s ‘absolute confidence’ Friday November 15, 2019 By Stephen Easton Communications & Technology Rather than bunker down and abandon Twitter, Hoffman has quickly opened a new official account — @ndisceo — and addressed the issue in three opening… Read more
How business leaders can get along with government, according to a parade of ex-premiers Thursday September 19, 2019 By Stephen Easton News Business leaders mainly have themselves to blame if they feel governments don’t understand their perspectives or listen to their concerns, according to a group of… Read more
Incremental reform now, 'real cultural change' later: why the APS has two reform projects Tuesday November 20, 2018 By Stephen Easton Career Advice While the Australian Public Service Review panel works on a list of public recommendations to flesh out its five-point “vision” for the high-performance bureaucracy of… Read more
DTA ties the knot with ICT industry peak body, agrees to teamwork and cross-promotion Thursday March 15, 2018 By Stephen Easton News The Digital Transformation Agency has signed a memorandum of understanding with the Australian Information Industry Association, promising closer collaboration with members of the industry group… Read more
The public service warms to renewal Tuesday January 30, 2018 By Mark Evans Features Public trust in government is cooling, surveys show. Senior public servants are watching this and planning how to rejuvenate their organisations to engage with public… Read more
Promoted Trust, privacy and accessible data: can you really have it all? Wednesday September 27, 2017 By Julian Bajkowski Features When The Mandarin’s executive learning seminar series on information governance and digital transformation landed in Adelaide, it became very clear states have differing imperatives and… Read more
Promoted Digitally transforming NSW: what public sector executives really think Monday September 11, 2017 By Julian Bajkowski Communications & Technology In mid-2017 The Mandarin’s executive learning seminar series on digital transformation information governance hit the road, starting in Sydney, candidly revealing real-world challenges and urgency… Read more
Federal health boss Martin Bowles on his role as steward of a strained system Friday May 5, 2017 By The Mandarin Communications & Technology The federal Department of Health doesn't run any hospitals and its role is not widely understood. Secretary Martin Bowles explained how he intends to "steward"… Read more
Promoted A 9900% rate of return? The value of plain English to government Wednesday April 6, 2016 By Dr Neil James Editors' Picks There's an enormous economic return in making government communication — internally and externally — easier to read. And while documents drive government it can help… Read more
Letting the people decide ... but will government listen? Thursday February 18, 2016 By David Donaldson Engagement FEATURE: We have the technology to allow citizens to have more input in policymaking, but nothing will improve without willing governments and informed citizens. Read more
‘I walk in with ten more facts than the minister, and I survive’ Monday August 10, 2015 By David Donaldson Career Advice Ministers tend to see departmental heads as their principal advisers — but there's a whole lot more to it than that, argued Finance's Jane Halton… Read more
Is Oz Post making the case for change? Senators take on CEO Wednesday February 25, 2015 By David Donaldson News Senators have expressed concern over Australia Post's management of its stakeholder engagement processes, with CEO Ahmed Fahour coming in for a grilling at Senate Estimates. Read more
