While the Australian Public Service Review panel works on a list of public recommendations to flesh out its five-point “vision” for the high-performance bureaucracy of… Read More
The Digital Transformation Agency has signed a memorandum of understanding with the Australian Information Industry Association, promising closer collaboration with members of the industry group and promotion of its events and activities. Read More
Public trust in government is cooling, surveys show. Senior public servants are watching this and planning how to rejuvenate their organisations to engage with public persuasion, to see through their customers' eyes, and broaden the axis of trust and policy learning. Read More
When The Mandarin’s executive learning seminar series on information governance and digital transformation landed in Adelaide, it became very clear states have differing imperatives and drivers for change. Here’s what went down… Read More
In mid-2017 The Mandarin’s executive learning seminar series on digital transformation information governance hit the road, starting in Sydney, candidly revealing real-world challenges and urgency for change. Read More
The federal Department of Health doesn't run any hospitals and its role is not widely understood. Secretary Martin Bowles explained how he intends to "steward" a system under strain in a recent speech. Read More
There's an enormous economic return in making government communication — internally and externally — easier to read. And while documents drive government it can help agencies make better decisions. Read More
FEATURE: We have the technology to allow citizens to have more input in policymaking, but nothing will improve without willing governments and informed citizens. The growing debate on crowdsourcing. Read More
Ministers tend to see departmental heads as their principal advisers — but there's a whole lot more to it than that, argued Finance's Jane Halton and NSW DPC's Blair Comley at the ANZSOG conference. Finding the right skills and leadership style is challenging, and ministers don't always help. Read More
Senators have expressed concern over Australia Post's management of its stakeholder engagement processes, with CEO Ahmed Fahour coming in for a grilling at Senate Estimates. Read More
