The Public Sector Pia Review: series introduction Editors' Picks I hope this collection of essays can provide some practical ideas, strategies, lessons and discussion starters for public servants across Australia and the world, and…
New Public Management: the practical challenges, remedies and alternatives Thursday November 21, 2019 By Pia Andrews Career Advice Treating the public service like a business has become the norm, with the structures, language, practices and incentives inherited from private sector managerialism. We know…
Systemic challenges for digital public sector reform Wednesday November 6, 2019 By Pia Andrews Communications & Technology Pia Andrews looks at some of the systemic challenges that come with working in public sectors, including intrinsic ones — like capability issues, and directive…
What does open government mean for digital transformation? Monday November 4, 2019 By Pia Andrews Career Advice Openness is a critical tenet for modern public sectors if they are to be capable of responsiveness and resilience in the face of dramatic and…
The useful balance found in equally serving three masters Friday November 1, 2019 By Pia Andrews Career Advice As a public servant, you sometimes feel like you are being pulled in different directions. On the one hand this is normal, as we serve…
Government 2.0 — the substance behind the semantics Monday October 28, 2019 By Pia Andrews Communications & Technology The opportunity of Government 2.0 is the ability to reimagine government and work towards fundamentally better public outcomes in accordance with the values and culture…
Trust infrastructure for digital governance and the 21st century Friday October 25, 2019 By Pia Andrews Editors' Picks Too many efforts to build trust start from the premise of ‘once people understand the benefits they’ll give us social licence to do whatever is…
Government as a Platform: the foundation for Digital Government and Gov 2.0 Thursday October 24, 2019 By Pia Andrews Editors' Picks Pia Andrews explains the idea of “Government as a Platform”, commonly known as GaaP, including the benefits, challenges and how you could apply it in…
What improving IT procurement in the public sector looks like: navigating, balancing, and initiating procurement conversations to avoid sprinting off cliffs Wednesday October 23, 2019 By Pia Andrews Career Advice How could government procurement be made easier? Pia Andrews shares some insights on how procurement reform in itself can be something of a red herring…
The future of service delivery isn’t in websites or apps — planning for personal AIs Tuesday October 22, 2019 By Pia Andrews Communications & Technology The next wave of dramatic service-channel change is happening right now, and again, people are largely seeing it as a future issue, not for now.
Participatory public governance: why we need it, what it is, and how to do it (in that order) Friday October 18, 2019 By Pia Andrews Editors' Picks For everything we do in public sectors, it is when we collaborate and draw on broader expertise and experiences that we get better outcomes. So,…
The hidden lesson in ‘many hands make light work’ Thursday October 17, 2019 By Pia Andrews Editors' Picks “Many hands make light work” is an old adage both familiar and comforting. One feels that if things get out of hand we can just…
Open data is fine, but sharing more data won’t solve all problems. What you need to do data properly Tuesday October 15, 2019 By Pia Andrews Communications & Technology “Data sharing” has become a rather conflated discussion where all data is often assumed to be the same and the same solutions or frameworks that…
How to avoid change for change’s sake Monday October 14, 2019 By Pia Andrews Editors' Picks How do you build responsiveness to ongoing developments into a work program? And what inputs do you need to understand and respond to change? Pia…
Designing better futures to better inform the present Friday October 11, 2019 By Pia Andrews Editors' Picks How often do you have a chance to think about the long-term impact of what you are doing right now? How often do you consider…
