VIDEO: Investing in plain English communication comes with enormous opportunity but potential risk. How do agencies identify and manage the traps? The Mandarin talks…

VIDEO: Why is plain English a good investment for government agencies? The Plain English Foundation's Dr Neil James talks to The Mandarin publisher Tom…

VIDEO: Government agencies are beginning to see the value in using plain English internally and externally. But what are the factors that will deliver…

VIDEO: Government can't fall behind the private sector in the digital transactions space. CBA's government lead Emmanuel Alfieris talks to The Mandarin about what…

VIDEO: What does the Australian economy hold for policymakers in 2016? Commonwealth Bank economist Michael Blythe talks to The Mandarin about the key market…

VIDEO: ACCC deputy chair Delia Rickard, former Victorian executive and Nous consultant Claire Noone and Communications Alliance CEO John Stanton discuss the regulatory environment…

VIDEO: There are big opportunities for government in optimising their digital offerings. But there are also increasing threats. John Ellis answers the questions most…

Malcolm Turnbull wants government to take more risks — but that requires a very different approach if he wants a truly 21st century government. Today's…

AUDIO: The Mandarin's Tom Burton talks with Kerry Purcell, Managing Director of IBM Australia & New Zealand, on digital disruption and public sector leadership.

Data is the fuel of the modern economy. Governments are in a unique position to exploit it .

Governments can tap the knowledge of their communities to help solve problems…

Agency leaders need to aggressively take control of their procurement to deliver on behalf of their citizens what they need…

Agency leaders wanting to embrace digital should avoid boiling the ocean and focus on the problems of their users, build a solution and then scale…