Mandarin usage

Access to and use of the website and its associated digital properties is provided by Private Media Operations Pty Ltd (ABN 98 101 558 847) “the publisher” on the following terms. Please read the whole of this page carefully. If you do not agree to these terms, you should not obtain information, services or products from this site. The publisher reserves the right to review and modify any of the terms of use at any time. This page should be reviewed periodically so that you are updated on any changes. The publisher welcomes your comments and feedback.

The Mandarin’s terms and conditions for advertisers and content partners can be found here.

Using and disclosing your personal information

Your personal information is confidential. The publisher’s purpose in collecting information about you is to provide you with a better website experience with content and advertising that is more relevant to your interests. The Mandarin will not use or disclose any information about you without your consent, unless:

  • Required by law;
  • To implement our terms of service;
  • To protect the rights, property or personal safety of another The Mandarin user, any member of the public or The Mandarin; or
  • The assets and operations of the business are transferred to another party as a going concern.

In seeking to give you the most worthwhile experience of our website possible, The Mandarin may use your personal information to send you information and product updates about products or services which you have requested. When you provide your personal information to us, The Mandarin may give you the choice as to whether or not you wish to receive further information about “special offers via email from related companies” or from third-party suppliers. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.

We will not ‘spam’ you

We will comply with our obligations under the Spam Act 2003 (Cth), and may contact you at the email or other address which you provide to us in order to provide you with news alerts and other information which you sign up to receive from us. Where you have signed up for an email with a regular publishing schedule, such as the The Mandarin daily email, we reserve the right to send you multiple editions in a day in the event of major or special breaking news; provide you with updated information about our website; or provide you with other information about our products and services which you may enjoy such as partner site announcements, invites to The Mandarin webinars, short courses, e-books or to partake in surveys.

If you wish to stop receiving alert emails from us, you can unsubscribe by clicking the “change subscription preferences” link or “unsubscribe from the list” link at the bottom of all emails sent from The Mandarin or by contacting us at [email protected].


Our privacy policy can be found here.

General disclaimers

Use of the email and the website is at your risk. None of the publishers’ affiliates or directors, officers, employees, agents, contributors, third-party content providers or licensors makes any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages or reliance in connection with the email or the website, its use, its content or any products or services (including the publishers’ products or services) referred to in the email or on the website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

  • Reliance on the completeness, accuracy, suitability or currency of the email or the website or their content (including third-party material and advertisements on the email or the website), irrespective of any verifying measures taken by us;
  • Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
  • Accessing any sites or servers maintained by other organisations through links on the email or the website;
  • Links are provided for the convenience of users of the email and the website only and without responsibility for the content or operation of those sites: unless otherwise stated, linked sites and their products and services are not endorsed by the publishers and your linking to any such site is at your own risk;
  • The provision of credit card or other financial information, the failure to complete (or delay in completing) any transaction, or other loss or damage arising from any e-commerce transacted or attempted to be transacted on the website;
  • Defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct; or
  • A breach by the publishers of their privacy policy (other than a wilful breach).

Continued site availability and access

The publisher does not warrant that it will continue to make the online magazine available generally, or at all, and reserves the right at any time to impose or increase fees for future access to any material appearing in the email or on the website. The right is reserved to alter the email or the website at any time, even if it changes the equipment needed to access or use the email or the website or any part of it.

Limitation of liability (if any)

The publisher’s total liability to you (if any) for loss, damage or reliance shall be limited to the re-supply of the information or services or payment of the amount paid by you (if any) for accessing the email or the website.


You indemnify the publisher, the publisher’s affiliates, employees, agents, contributors, third-party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or by us as a direct or indirect consequence of your accessing, using or transacting on this site or your attempts to do so and any breach by you or your agents of these terms.

Copyright and intellectual property

The material on this website is protected by copyright under the Australian Copyright Act 1968, and through international treaties, in other countries. Copyright in articles and images appearing on remains with each third-party contributor.

Otherwise all rights (including copyright) in the content and compilation of these web pages are owned or controlled for these purposes, and are reserved, by the publisher:

Private Media Operations Pty Ltd (ABN 98 101 558 847)
Level 7, 22 William Street
Melbourne Vic 3000
Telephone: (03) 8623 9999
Facsimile: (03) 8623 9975
Email: [email protected]

You are authorised to download and view content for your own personal, non-commercial use but you must not, without the prior written permission of the publisher, exploit any of our site materials for commercial purposes. And except as permitted under the act (for example for the services of the Crown or in reliance on one of the fair dealing exceptions, ie. fair dealing for the purposes of research or study) no part of this website may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission.

The act allows 10% of the number of words on this website to be reproduced and/or communicated by any educational institution for its educational purposes provided that the educational institution (or the body that administers it) has given a remuneration notice to Copyright Agency Limited under the Act. For details of the CAL licence for educational institutions contact:

Copyright Agency Limited
Level 15, 233 Castlereagh Street
Sydney NSW 2000
Telephone: (02) 9394 7600
Facsimile: (02) 9394 7601
Email: [email protected]


The Mandarin logo (whether registered or otherwise) may not be used without the prior, specific, written permission of the publishers.

Links to The Mandarin

You are welcome to create links from your website to However, you must not use The Mandarin logos for this purpose unless you have the permission of the publishers.

Commenting guidelines

The Mandarin is a publication dedicated to helping public servants manage Australia better. We welcome respectful debate and conversation around our stories and in order to facilitate a community that keeps conversation professional, considered, tasteful and on topic we have some guidelines for our commenting system. We are committed to publishing comments quickly on our site in the interest of promoting a professional and respectful conversation. We ask in return that our readers behave respectfully to our commenting moderation.

We encourage readers to engage in thoughtful discussion but not to use that opportunity to abuse another person or groups. This includes deliberately antagonising other commenters, insulting authors or directing hatred toward public figures. The Mandarin reserves the right to choose which comments we deem to be appropriate to be posted and discussed, and which are not. We reserve the right to edit or delete any comments submitted to the website, particularly those which are offensive, make personal attacks on another reader or could expose us to legal action. If you believe you have read an inappropriate or offensive comment please contact us.

We do not guarantee that any comment submitted by any reader will appear or remain on the The Mandarin website. We reserve the right at any time to restrict access to comments for users with a history of inappropriate behaviour, and the right to close conversations which descend into inappropriate discussion. Opinions expressed in comments published on The Mandarin should not in any way be interpreted as a reflection or endorsement of the The Mandarin editorial team. They are the opinion of the author of the comment and not the wider organisation.

Please help us to keep the The Mandarin community respectful and appropriate. We prefer not to have to edit or delete comments on our website, so please help us uphold this code of conduct so we don’t have to.

General provisions

These terms of use are governed by the laws of Victoria, Australia. If any part of these terms of use is found to be invalid or unenforceable, it shall be severed without affecting the remainder.